Mandarin Content Safety Moderator – Fast-Paced, Impactful

CB Talents SP; Klang City; On-site; MYR 35,712 - 50,220; Full time

Job summary

CB Talents SP is looking for a detail-oriented Content Moderator – Mandarin to join the Trust & Safety team in Klang City, Malaysia. In this role, you will review user-generated content, ensuring compliance with community standards and platform policies while meeting productivity targets.

The ideal candidate should possess a Diploma or Bachelor's Degree and be proficient in Mandarin (C1) and English (B2). A strong attention to detail and ability to handle sensitive content is essential.

Qualifications

• Fresh graduates are welcome to apply.
• Minimum C1 proficiency in Mandarin.
• Minimum B2 proficiency in English.
• Experience in content moderation or similar roles is an advantage.
• Must have typing speed of at least 40 WPM with 90% accuracy.

Responsibilities

• Review and moderate user-generated content according to guidelines.
• Identify and remove inappropriate or harmful content.
• Maintain confidentiality and secure handling of information.
• Meet daily productivity and accuracy KPIs.
• Participate in training and stay current with platform requirements.

Skills

Attention to detail

Decision-making skills

Multitasking ability

Analytical skills

Problem-solving abilities

Emotional resilience

Education

Diploma or Bachelor's Degree in any discipline

Tools

Microsoft Office

Internet navigation skills

Job description

CB Talents SP is looking for a detail-oriented Content Moderator – Mandarin to join the Trust & Safety team in Klang City, Malaysia. In this role, you will review user-generated content, ensuring compliance with community standards and platform policies while meeting productivity targets.

The ideal candidate should possess a Diploma or Bachelor's Degree and be proficient in Mandarin (C1) and English (B2). A strong attention to detail and ability to handle sensitive content is essential.