Mandarin Content Moderator — Safeguard Online Communities

CB Talents SP; Pasir Gudang; On-site; MYR 33,480 - 55,800; Full time

Job summary

CB Talents SP in Pasir Gudang, Malaysia is hiring a Content Moderator – Mandarin to enhance online safety by reviewing user-generated content. Candidates must have strong Mandarin skills (C1) and English (B2), with attention to detail and decision-making abilities.

Experience in content moderation is beneficial but not essential. The role requires multitasking in a fast-paced environment, and successful applicants will meet productivity targets and maintain quality standards.

Qualifications

• Minimum C1 proficiency in Mandarin (reading, writing, speaking).
• Minimum B2 proficiency in English (reading, writing, speaking, comprehension).
• Experience in content moderation or customer service preferred.

Responsibilities

• Review, classify, and moderate user-generated content according to policies.
• Identify and remove content violating platform standards.
• Meet daily productivity, quality, and accuracy KPIs.

Skills

Attention to detail

Decision-making

Analytical skills

Problem-solving

Typing speed (40 WPM, 90% accuracy)

Computer literacy

Education

Diploma or Bachelor's Degree in any discipline

Tools

Microsoft Windows

Microsoft Office

Job description

CB Talents SP in Pasir Gudang, Malaysia is hiring a Content Moderator – Mandarin to enhance online safety by reviewing user-generated content. Candidates must have strong Mandarin skills (C1) and English (B2), with attention to detail and decision-making abilities.

Experience in content moderation is beneficial but not essential. The role requires multitasking in a fast-paced environment, and successful applicants will meet productivity targets and maintain quality standards.