Manager - Sales Administration

Eastern & Oriental Berhad; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

Eastern & Oriental Berhad is seeking a Sales Administrator based in Penang, Malaysia. You will manage end-to-end sales administration for our property development projects, ensuring precise documentation, compliance, and timely execution while supporting the Sales & Marketing team.

The role requires Mandarin proficiency and at least 6 years of property sales administration experience, with strong attention to detail and a proactive, independent work style.

Qualifications

• Diploma or Bachelor's Degree in Accounting, or related disciplines.
• Minimum of 6 years relevant experience in property sales administration.
• Proficiency in Mandarin to liaise with Mandarin-speaking clients.
• Detail-oriented with strong ownership and execution.
• Highly proactive and resourceful with the ability to operate independently while collaborating with cross-functional teams.
• Proficient in Microsoft Office and familiar with IFCA system is an advantage.

Responsibilities

• Oversee end-to-end sales administration from initial booking to finalization of sales agreements.
• Liaise with solicitors, financial institutions and authorities for smooth property sales processing.
• Monitor and analyze sales reports, including pipeline, closures and revenue forecasts.
• Maintain strong relationships with potential and existing customers to enhance satisfaction and loyalty.
• Coordinate with Finance and Legal teams on progress payments, invoicing, reconciliations, and related documents.
• Ensure all sales transactions comply with policies and legal/regulatory requirements with accurate records.
• Collaborate with Sales Team to execute strategies and manage documentation for launches, events, and exhibitions.
• Train and mentor the sales administration team to foster continuous improvement and high performance.

Skills

Detail-oriented

Independent worker

Proactive

Mandarin liaison

Education

Accounting degree

Tools

Microsoft Office

IFCA system

Job description

Join us at Eastern & Oriental Berhad and have a role in shaping refined living experiences and inspiring spaces. We welcome you to contribute to our legacy of exceptional, timeless addresses. for aSales Administrationcareer with us, where your drive meets endless possibilities.

The position is based in our Penang Office in Malaysia.

Job Overview

You will be responsible for overseeing the sales administration process for the Company’s property development projects. This role is integral to the value chain, ensuring a smooth and efficient sales operations process from start to finish. Key responsibilities include maintaining accurate sales records, providing business support to the Sales & Marketing team, and enhancing customer and buyer satisfaction.

Responsibilities

Managing the Sales Administration Processes: Oversee and manage the entire end-to-end sales administration process, from initial booking to the finalization of sales agreements, ensuring accuracy, compliance, and timely execution of documentation

Liaising with External Parties: Facilitate efficient follow-through and communication with solicitors, financial institutions and authorities to ensure the smooth processing of property sales

Sales Reporting & Analysis: Monitor, track performance, analyse regular sales report on sales progress including pipeline, closures and revenue forecasts

Customer Relationship Management: Maintain strong relationships with potential and existing customers, addressing inquiries and resolving issues in a timely and professional manner to enhance customer satisfaction and loyalty

Coordinating with Internal Departments: Work closely with the Finance and Legal teams to manage progress payments schedule, issuance of invoices, account reconciliations, legal documentations, Sales & Purchase Agreements, and compliances

Monitoring Compliance & Documentation: Ensure all sales transactions comply with Company’s policies, relevant laws, and regulatory requirements; maintain accurate and up-to-date sales documentation and records

Implementing Sales Strategies & Providing Business Support: Collaborate closely with the Sales Team to execute sales strategies and manage all necessary documentation for property launches, promotional activities, events, and exhibitions. This ensures alignment and smooth operations throughout the sales lifecycle, driving the achievement of the Company’s sales targets and objectives

Training & Development: Train and mentor the sales administration team, promoting a culture of continuous improvement and high performance

Qualifications

A Diploma or Bachelor's Degree in Accounting, or related disciplines

A minimum of 6 years relevant experience in property sales administration

Proficiency in Mandarin is required to liaise effectively with Mandarin-speaking clients

Detail-oriented with strong ownership and execution

Highly proactive and resourceful, with the ability to operate independently with minimal oversight while leading, aligning, and collaborating effectively with cross-functional teams.

Proficient in Microsoft Office Applications and familiarity with the IFCA system is an advantage

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years of sales management experience do you have?
• How would you rate your Mandarin language skills?
• What's your expected monthly basic salary?
• Are you available to work outside your usual hours when required? (eg. weekends, evenings, public holidays)
• How many years of experience do you have in the Property Development Industry?
• How many years of Property Sales Administration experience do you have?
• How much notice are you required to give your current employer?

Eastern & Oriental Berhad, a premier lifestyle property developer listed on Bursa Malaysia, is known for exceptional placemaking.

In Kuala Lumpur, E&O offers distinctive properties such as Conlay and The Peak, emphasizing refined living.

The highlight of our endeavours is Seri Tanjung Pinang (STP), a 240-acre seafront development in Penang. Across from STP, lies Andaman, our latest development spanning 760 acres, poised to become the dynamic heart of the region.

In Johor lies Avira, a residential enclave spanning 207 acres within Medini Iskandar, offering residents accessibility to Singapore.

E&O continues to craft timeless legacies, creating spaces that inspire and elevate living.

Eastern & Oriental Berhad, a premier lifestyle property developer listed on Bursa Malaysia, is known for exceptional placemaking.

In Kuala Lumpur, E&O offers distinctive properties such as Conlay and The Peak, emphasizing refined living.

The highlight of our endeavours is Seri Tanjung Pinang (STP), a 240-acre seafront development in Penang. Across from STP, lies Andaman, our latest development spanning 760 acres, poised to become the dynamic heart of the region.

In Johor lies Avira, a residential enclave spanning 207 acres within Medini Iskandar, offering residents accessibility to Singapore.

E&O continues to craft timeless legacies, creating spaces that inspire and elevate living.

What can I earn as a Sales Administrator