Manager – Program & Manufacturing Operations (Contract Manufacturing)

Pentamaster; Seberang Perai; On-site; MYR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Career development

Inclusive workplace

Exposure to cutting-edge technologies

Performance incentives

Job summary

Pentamaster Corporation Berhad seeks an experienced Manager – Program & Manufacturing Operations (Contract Manufacturing) to lead a large-scale, high-volume electronics contract manufacturing program at our Batu Kawan, Penang facility.

You will oversee programs to ensure successful delivery, customer satisfaction, production readiness, capacity, quality, cost and operational performance, leveraging strong leadership across engineering, planning, manufacturing and procurement.

Qualifications

• Bachelor's Degree in Electrical/Electronics, Mechanical, Manufacturing or Industrial Engineering.
• Minimum 8 years in program/project management or manufacturing operations.
• Experience in electronics manufacturing or contract manufacturing is preferred.
• Experience in NPI, ramp-up and high-volume manufacturing is advantageous.
• Strong knowledge of production planning, project execution and continuous improvement.
• Experience in customer management and cross-functional leadership is an asset.

Responsibilities

• Lead end-to-end program and manufacturing activities from NPI to high-volume production.
• Drive program delivery, production schedules, capacity, cost, quality and performance.
• Coordinate cross-functional teams across Engineering, Planning, Manufacturing, Quality and Procurement.
• Interface with customers, manage reviews, delivery commitments, escalations and changes.
• Establish manufacturing capacity including lines, manpower, equipment, floor space and shifts.
• Monitor performance via OEE, yield, throughput, takt time, and on-time delivery.
• Ensure material readiness and coordinate with Planning to avoid interruptions.
• Lead root-cause analysis, 8D/CAPA and continuous improvement activities.
• Provide management reports and KPI updates on program, production, quality and delivery.
• Lead, coach and develop teams to meet business objectives.

Skills

Program management

Manufacturing operations

Cross-functional leadership

NPI

Quality management

ISO 9001

Lean or Six Sigma

Education

Bachelor's degree in Engineering

Tools

MS Office

ERP systems

Job description

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Manager – Program & Manufacturing Operations (Contract Manufacturing)

Pentamaster Corporation Berhad is seeking an experienced Manager – Program & Manufacturing Operations (Contract Manufacturing) to to lead and support a large-scale, high-volume electronics contract manufacturing program at our Batu Kawan, Penang facility.

As Manager – Program & Manufacturing Operations, you will play a pivotal role in overseeing contract manufacturing programmes and ensuring seamless operational execution. You will be responsible in ensuring successful program delivery, customer satisfaction, production readiness, capacity, quality, cost and operational performance. We welcome experienced professionals from either a Program/Project Management or Manufacturing/Operations Management background who are ready to take on a broader leadership role.

Key responsibilities

Lead end-to-end program and manufacturing activities from NPI, ramp-up to high-volume production.

Drive program delivery, production schedules, capacity, cost, quality and overall performance.

Manage and coordinate cross-functional teams including Engineering, Project Management, Planning, Manufacturing, Quality and Procurement.

Act as a key interface with customers, managing program reviews, delivery commitments, escalations and change requests.

Establish manufacturing capacity including production lines, manpower, equipment, floor space and shift requirements.

Monitor and improve manufacturing performance through OEE, yield, throughput, takt time, scrap/rework and on-time delivery.

Ensure material readiness and effective coordination with Planning and Procurement to prevent production interruptions.

Lead root-cause analysis, 8D/CAPA and continuous improvement activities for quality and operational issues.

Monitor program and manufacturing risks and ensure timely resolution of critical issues.

Prepare management-level reports and KPI updates on program, production, quality and delivery performance.

Lead, coach and develop teams to achieve business and operational objectives.

What we're looking for

Bachelor's Degree in Electrical/Electronics, Mechanical, Manufacturing, Industrial Engineering or related field.

Minimum 8 years of relevant experience in program/project management, manufacturing operations, electronics manufacturing, EMS, power electronics, automation or contract manufacturing.

Candidates with strong experience in either Program Management OR Manufacturing/Operations Management are encouraged to apply.

Proven experience in NPI, production ramp-up and/or high-volume manufacturing.

Strong knowledge of production/capacity planning, project execution, quality management and continuous improvement.

Experience in customer management and cross-functional leadership will be an advantage.

Knowledge of ISO 9001, 8D/CAPA, SPC, FMEA, Lean or Six Sigma is preferred.

Experience with power electronics, UPS, inverters, PCBA or similar electronics products will be an added advantage.

Strong leadership, communication, problem-solving and stakeholder management skills.

What we offer

Pentamaster Corporation Berhad is committed to providing a rewarding work environment that supports the professional growth and personal wellbeing of our employees. We offer:

Competitive salary and benefits package commensurate with experience and qualifications

Career development and advancement opportunities within a progressive organisation

A collaborative and inclusive workplace culture that values innovation and excellence

Exposure to cutting-edge manufacturing technologies and best practices

Performance-based incentives and recognition programmes

About us

Pentamaster Corporation Berhad is a leading provider of intelligent automation and contract manufacturing solutions. With a strong presence in the manufacturing, transport and logistics sector, we specialise in delivering high-quality contract manufacturing services to clients across diverse industries. Our commitment to innovation, quality and operational excellence has established us as a trusted partner in the region. We pride ourselves on our technical expertise, customer-centric approach and a talented workforce that drives continuous improvement. At Pentamaster, we believe in fostering a culture of collaboration, learning and growth where our employees can make meaningful contributions to the success of the organisation.