Manager – Program & Manufacturing Operations (Contract Manufacturing)

Pentamaster Corporation Berhad; Batu Kawan; On-site; MYR 180,000 - 240,000; Full time

Job summary

Pentamaster Corporation Berhad is seeking a Manager to oversee Program & Manufacturing Operations for contract manufacturing at the Batu Kawan, Penang facility. You will lead end-to-end programs from NPI through ramp-up to high-volume production, coordinating across Engineering, Planning, Manufacturing, Quality and Procurement to ensure delivery, quality and performance.

The role emphasizes cross-functional leadership, customer interface, and driving improvements in capacity, cost and cycle

Qualifications

• Bachelor's degree in Electrical/Electronics, Mechanical, Manufacturing, Industrial Engineering.
• 8+ years of experience in program/project management or manufacturing operations.
• Experience in EMS, power electronics, automation or contract manufacturing.
• Experience in NPI, production ramp-up and high-volume manufacturing.
• Knowledge of ISO 9001, 8D/CAPA, SPC, FMEA, Lean or Six Sigma.
• Experience with power electronics, UPS, inverters, PCBA is an advantage.

Responsibilities

• Lead end-to-end program and manufacturing activities from NPI, ramp-up to high-volume production.
• Drive program delivery, production schedules, capacity, cost and quality.
• Coordinate cross-functional teams including Engineering, Project Management, Planning, Manufacturing, Quality and Procurement.
• Interface with customers, manage reviews, delivery commitments, escalations and change requests.
• Establish manufacturing capacity including production lines, manpower, equipment, floor space and shift requirements.
• Monitor manufacturing performance via OEE, yield, throughput, takt time, scrap and on-time delivery.
• Ensure material readiness and coordinate with Planning and Procurement to prevent interruptions.
• Lead root-cause analysis, 8D/CAPA and continuous improvement activities.
• Monitor risks and resolve critical issues; prepare management KPIs and reports.
• Lead, coach and develop teams to achieve objectives.

Skills

Program/Project management

Manufacturing operations

Cross-functional leadership

Customer management

Problem-solving

Education

Bachelor's Degree in Electrical/Electronics, Mechanical, Manufacturing, Industrial Engineering

Job description

Manager – Program & Manufacturing Operations (Contract Manufacturing)

About the role
Pentamaster Corporation Berhad is seeking an experienced Manager – Program & Manufacturing Operations (Contract Manufacturing) to lead and support a large-scale, high-volume electronics contract manufacturing program at our Batu Kawan, Penang facility.
As Manager – Program & Manufacturing Operations, you will play a pivotal role in overseeing contract manufacturing programmes and ensuring seamless operational execution. You will be responsible in ensuring successful program delivery, customer satisfaction, production readiness, capacity, quality, cost and operational performance. We welcome experienced professionals from either a Program/Project Management or Manufacturing/Operations Management background who are ready to take on a broader leadership role.

Key responsibilities

• Lead end-to-end program and manufacturing activities from NPI, ramp-up to high-volume production.
• Drive program delivery, production schedules, capacity, cost, quality and overall performance.
• Manage and coordinate cross-functional teams including Engineering, Project Management, Planning, Manufacturing, Quality and Procurement.
• Act as a key interface with customers, managing program reviews, delivery commitments, escalations and change requests.
• Establish manufacturing capacity including production lines, manpower, equipment, floor space and shift requirements.
• Monitor and improve manufacturing performance through OEE, yield, throughput, takt time, scrap/rework and on-time delivery.
• Ensure material readiness and effective coordination with Planning and Procurement to prevent production interruptions.
• Lead root-cause analysis, 8D/CAPA and continuous improvement activities for quality and operational issues.
• Monitor program and manufacturing risks and ensure timely resolution of critical issues.
• Prepare management-level reports and KPI updates on program, production, quality and delivery performance.
• Lead, coach and develop teams to achieve business and operational objectives.

What we’re looking for

• Bachelor's Degree in Electrical/Electronics, Mechanical, Manufacturing, Industrial Engineering or related field.
• Minimum 8 years of relevant experience in program/project management, manufacturing operations, electronics manufacturing, EMS, power electronics, automation or contract manufacturing.
• Candidates with strong experience in either Program Management OR Manufacturing/Operations Management are encouraged to apply.
• Proven experience in NPI, production ramp-up and/or high-volume manufacturing.
• Strong knowledge of production/capacity planning, project execution, quality management and continuous improvement.
• Experience in customer management and cross-functional leadership will be an advantage.
• Knowledge of ISO 9001, 8D/CAPA, SPC, FMEA, Lean or Six Sigma is preferred.
• Experience with power electronics, UPS, inverters, PCBA or similar electronics products will be an added advantage.
• Strong leadership, communication, problem-solving and stakeholder management skills.

What we offer

• Competitive salary and benefits package commensurate with experience and qualifications
• Career development and advancement opportunities within a progressive organisation
• A collaborative and inclusive workplace culture that values innovation and excellence
• Exposure to cutting-edge manufacturing technologies and best practices
• Performance-based incentives and recognition programmes

About us

Pentamaster Corporation Berhad is a leading provider of intelligent automation and contract manufacturing solutions. With a strong presence in the manufacturing, transport and logistics sector, we specialise in delivering high-quality contract manufacturing services to clients across diverse industries. Our commitment to innovation, quality and operational excellence has established us as a trusted partner in the region. We pride ourselves on our technical expertise, customer-centric approach and a talented workforce that drives continuous improvement. At Pentamaster, we believe in fostering a culture of collaboration, learning and growth where our employees can make meaningful contributions to the success of the organisation.