MANAGER OPERATION/ASSISTANT MANAGER WAREHOUSE-PORT KLANG at Swift Integrated Logistics Sdn Bhd

Swift Integrated Logistics Sdn Bhd

Port Klang

On-site

MYR 56,000 - 112,000

Full time

8 days ago

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Benefits offered by this job

Additional leave

Cell phone reimbursement

Free parking

Maternity leave

Meal provided

Opportunities for promotion

Job summary

Swift Integrated Logistics Sdn Bhd in Port Klang is seeking an experienced Warehouse Operations Leader for a full-time, on-site role. You will manage daily warehousing activities, implement SOPs, and drive improvements in productivity, accuracy, and cost efficiency.

The role requires a Diploma or higher in a relevant field with at least 5 years of supervisory warehouse experience, strong leadership, and excellent communication skills. Travel to the workplace may be needed.

Qualifications

Diploma or higher in Warehousing, Logistics, Supply Chain, Business Administration or related field.
Minimum 5 years of warehouse operations experience with supervisory/managerial exposure.
Must be physically healthy and able to work in a warehouse environment.
Must possess own transport and be willing to travel to the workplace.

Responsibilities

Oversee warehouse operations to ensure safe, efficient, and cost-effective performance.
Develop and implement warehouse processes and SOPs to meet targets and customer requirements.
Plan and monitor daily activities: receiving, put-away, storage, picking, packing, inventory control and dispatch.
Monitor KPIs such as productivity, inventory accuracy, order fulfilment, and space utilization.
Lead, coach and develop warehouse staff to maintain productivity and discipline.

Skills

Leadership

Warehouse operations

Inventory management

Communication

Problem-solving

MS Office

Education

Diploma or higher in relevant field

Tools

MS Office

Job description

Swift Integrated Logistics Sdn Bhd in Port Klang, M10, MY

This Full time on site position offers great opportunities for career growth.

Job Requirements

Age: 30–40 years old
Open to Male/Female candidates
Minimum Diploma in Warehousing, Supply Chain Management, Business Administration, Logistics, or related field
Minimum 5 years of working experience in warehouse operations, preferably with supervisory or managerial experience
Good physical health and able to work in a warehouse environment
Possess own transportation and willing to travel to the workplace
Able to read, write, and communicate effectively
Good computer skills, especially Microsoft Office
Strong leadership, organizational, communication, and problem-solving skills
Strong knowledge of warehouse operations, inventory management, and warehouse procedures
Hardworking, disciplined, responsible, and able to work independently
Able to lead and manage a team effectively
Able to work under pressure and meet operational deadlines
Good analytical skills with the ability to identify operational issues and implement appropriate solutions
Working Hours Monday – Friday: 8:30 AM – 5:15 PM Saturday: 8:30 AM – 1:00 PM (Alternate Saturday)

Job Scope / Key Responsibilities

Manage and oversee the overall warehouse operations, ensuring efficient, safe, and cost-effective operations.
Develop and implement warehouse strategies, processes, and SOPs to achieve operational targets and customer requirements.
Plan and monitor daily warehouse activities including receiving, put-away, storage, picking, packing, inventory control, and dispatch.
Monitor and ensure achievement of key warehouse KPIs, including productivity, inventory accuracy, order fulfilment, turnaround time, space utilization, and operational efficiency.
Lead, supervise, coach, and develop warehouse personnel to ensure productivity, discipline, and performance.
Plan manpower requirements, work allocation, shift arrangements, overtime, and workforce utilization according to operational requirements.
Monitor warehouse operating costs and identify opportunities for cost reduction and productivity improvement.
Ensure proper inventory management and maintain a high level of stock accuracy and inventory integrity.
Oversee regular stock counts, cycle counts, stock reconciliation, and investigation of inventory discrepancies.
Ensure all warehouse activities comply with company policies, SOPs, customer requirements, and applicable health and safety standards.
Maintain high standards of warehouse housekeeping, 5S, safety, security, and operational discipline.
Monitor warehouse capacity and optimize the utilization of storage space, racking, equipment, and material handling equipment (MHE).
Coordinate closely with Transport, Operations, Customer Service, Sales, Finance, and other relevant departments to ensure smooth operations.
Manage customer requirements, operational issues, complaints, and service-related matters, ensuring timely resolution.
Monitor the condition, availability, and proper utilization of warehouse equipment and MHE.
Review warehouse performance and prepare daily, weekly, and monthly management reports.
Conduct regular performance reviews and identify operational gaps, root causes, and corrective actions.
Lead continuous improvement initiatives to improve productivity, service quality, inventory accuracy, space utilization, and cost efficiency.
Ensure proper implementation and adherence to warehouse SOPs, work instructions, and internal controls.
Prepare for and support internal and external audits, including follow-up on corrective and preventive actions.
Identify operational risks and implement appropriate mitigation and contingency plans.
Manage warehouse incidents, damages, losses, and stock discrepancies and ensure proper investigation and corrective action.
Maintain good working relationships with customers, suppliers, contractors, and internal stakeholders.
Provide regular updates and recommendations to Senior Management on warehouse performance, manpower, operational challenges, costs, and improvement initiatives.
Ensure business continuity and operational readiness during peak periods, manpower shortages, system issues, or other operational disruptions.
Perform any other duties and responsibilities assigned by Management from time to time.