Manager, Marketing and Communications

DVA (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

DaVita Malaysia Sdn Bhd is seeking a Marketing and Communications Manager to lead a team in developing marketing strategies to strengthen brand awareness and drive patient admissions across our Malaysian clinics. You will oversee digital marketing, brand identity, stakeholder engagement, events, and internal/external communications, collaborating with operations, clinical and HR teams to deliver results.

The role requires a bachelor's in marketing, 5–7 years of experience, and leadership

Qualifications

• Bachelor's degree in Marketing or related field.
• Master's degree or MBA is a plus.
• 5–7 years of marketing experience.
• At least 2 years in a leadership or supervisory role.
• Experience with traditional and digital marketing.
• Ability to communicate effectively with senior executives.
• Proven track record in developing and managing marketing programs.

Responsibilities

• Lead the development of all marketing plans.
• Ensure effective execution of marketing strategies.
• Digital Marketing – lead social media and update corporate website.
• Monitor, review, and report on results and effectiveness.
• Develop corporate brand identity with leadership.
• Collaborate with Operations, People Service, and Clinical teams to uncover insights and create marketing strategies.
• Partner with Operations and CRMs to drive patient admissions.
• Organize and implement campaigns and events.
• Conduct market analysis of competitors and industry trends.
• Translate data into marketing plans.
• Conduct annual patient satisfaction surveys.
• Engage sponsors/funders on partnerships.
• Define and execute external stakeholder engagement plans.
• Lead internal and external communications, materials, and graphic design with cross-functional teams.
• Lead employee engagement activities.
• Organize participation in industry events.
• Oversee team on selected internal events.
• Represent DaVita Malaysia at monthly meetings with international teammates.
• Adhere to timelines and quality guidelines.
• Attend team meetings, calls, and training as needed.

Skills

Marketing strategy

Leadership

Digital marketing

Stakeholder communication

Education

Bachelor's in Marketing or related field

MBA/Master's degree (adv)

Job description

This position will manage a team to develop marketing strategies and lead the execution of marketing initiatives to strengthen brand awareness and drive patient admissions.

Essential Duties and Responsibilities

• Leading the development of all marketing plans
• Ensuring the implementation of effective marketing strategies
• Digital Marketing – Lead our social media strategy and execution and managing/updating our corporate website
• Monitoring, reviewing, and reporting on all marketing activities results and effectiveness
• Developing our corporate brand identity in consultation with the leadership team
• Collaborating with various departments (eg. Operation, People Service and Clinical team) to uncover insights and create innovative marketing and branding strategies
• Partnering with Operation team and CRMs to drive new patient admission
• Organize and implement marketing campaigns and events
• Market analysis – Monitor relevant company, competitor, and industry
• Responsible for synthesizing relevant data to analyse and translate into marketing plan
• Conduct annual patient satisfaction survey
• Engagement with sponsors/funders on new panelship
• External Stakeholder engagement – Define and execute a plan to engage with key government, industry, and community stakeholders to help achieve our long‑term objectives
• Lead internal and external communications/announcement, materials, and graphic design in partnership with colleagues across other functions
• Lead and organize employee engagement activities
• Taking lead in organizing and participating in industry events
• Oversee and supervise the team on selected employee engagement activities and internal events
• Represent DaVita Malaysia at monthly meetings with the International teammates
• Other duties and responsibilities as assigned
• Ensure adherence to timelines and quality guidelines in all activities
• Attend team meetings, phone conferences, and training as needed

Requirements

• Minimum bachelor's degree in Marketing or related field
• Master Degree or MBA would be an added advantage
• Min 5-7 years of marketing experience
• Min 2 years of experience in leadership or supervisory role
• Familiarity with various aspects of traditional and digital marketing
• Ability to communicate effectively with senior executives both internally and externally
• Proven track record in developing, planning, and managing marketing program

DaVita Inc. (NYSE: DVA), a FORTUNE 500 company, is a leading global healthcare provider, with approximately 77,000 teammates working across 15 countries to provide industry‑leading care to 285,000 dialysis patients within our 3,215 clinics. In Malaysia, DaVita is the #1 private dialysis provider, with more than 650 teammates serving over 3,800 patients in our 70+ clinics nationally. We aspire to grow to 100+ clinics in the coming years and establish ourselves as the clear industry leader, which will create opportunities for our teammates to step up in a fast‑paced and dynamic environment.

DaVita Inc. (NYSE: DVA), a FORTUNE 500 company, is a leading global healthcare provider, with approximately 77,000 teammates working across 15 countries to provide industry‑leading care to 285,000 dialysis patients within our 3,215 clinics. In Malaysia, DaVita is the #1 private dialysis provider, with more than 650 teammates serving over 3,800 patients in our 70+ clinics nationally. We aspire to grow to 100+ clinics in the coming years and establish ourselves as the clear industry leader, which will create opportunities for our teammates to step up in a fast‑paced and dynamic environment.

What can I earn as a Marketing and Communications Manager