Scope of Responsibility
A. Golf Course & Greens
The Manager will oversee the maintenance and presentation of the resort’s 18-hole golf course, including:
- Maintenance and presentation of all 18 greens, ensuring consistent turf quality, appearance and playing conditions.
- Maintenance of fairways, tees, roughs, bunkers and surrounding golf-course areas.
- Turf management, mowing, irrigation, fertilization and pest/disease control.
- Development and implementation of appropriate turf-management and agronomic programs.
- Planning and allocation of manpower, materials, equipment and other resources.
- Continuous improvement of golf-course presentation and maintenance standards.
- Coordination with Golf Operations to support the overall golfer experience.
B. Golf Course Machinery & Equipment
The Manager will oversee the availability, reliability and maintenance of golf-course machinery and specialized equipment, including:
- Mowers, tractors, utility vehicles and other turf-maintenance machinery.
- Preventive-maintenance schedules and inspection programs.
- Monitoring of equipment condition, reliability, utilization and downtime.
- Planning and coordination of servicing, repairs and replacement requirements.
- Proper maintenance records and equipment documentation.
- Machinery lifecycle management and cost control.
- Ensuring equipment is safe, operational and fit for purpose.
C. Resort Landscape & Horticulture
The Manager will oversee the resort’s landscape and horticultural operations, including:
- Resort entrances, arrival areas, gardens, pathways and public areas.
- Guest-facing landscapes and recreational areas.
- Lawns, trees, shrubs, ornamental plants and seasonal planting.
- Pruning, trimming, planting and general horticultural maintenance.
- Landscape irrigation and water-management practices.
- Landscape improvement and beautification projects.
- Maintaining consistent landscape standards that support the resort’s brand image and guest experience.
- Coordination with Engineering and other departments on landscape-related infrastructure and maintenance requirements.
D. Landscape Innovation, Festivals & Major Events
Beyond routine maintenance, the Manager will contribute to the creative development and enhancement of the resort landscape to support the resort’s seasonal and event calendar.
Responsibilities will include:
- Developing creative landscape concepts for festivals, public holidays and seasonal celebrations.
- Designing landscape enhancements for weddings, corporate events, VIP functions and major resort events.
- Introducing themed planting, floral displays, decorative landscape features and seasonal visual elements.
- Creating attractive arrival experiences, event spaces, photo opportunities and signature landscape features.
- Working closely with Operations, Events, Marketing and other relevant departments to align landscape concepts with event themes and resort initiatives.
- Identifying opportunities to creatively utilize existing landscape assets to enhance guest engagement.
- Developing reusable and adaptable concepts to maximize value and manage costs.
- Exploring sustainable and cost-effective landscaping solutions.
- Ensuring temporary landscape installations and event enhancements meet safety and operational requirements.
E. ISO Standards, Compliance & Continuous Improvement
The Manager will support the resort in meeting applicable ISO management-system requirements by ensuring that landscape, golf-course and machinery-maintenance activities are properly planned, documented, monitored and controlled.
Key responsibilities will include:
- Establishing and maintaining appropriate SOPs, maintenance schedules and inspection procedures.
- Maintaining equipment, machinery and maintenance records.
- Implementing preventive-maintenance programs.
- Supporting risk assessments and safe working practices.
- Ensuring appropriate control and documentation of fertilizers, chemicals and other landscape materials.
- Monitoring relevant environmental and operational controls.
- Supporting internal and external ISO audits.
- Addressing audit findings and implementing corrective and preventive actions.
- Monitoring departmental KPIs and identifying opportunities for continuous improvement.
- Ensuring employees are appropriately trained and follow established procedures and standards.
Expected Business Benefits
Golf Course & Guest Experience
- Consistent quality and presentation across the 18-hole golf course.
- Improved condition and consistency of all greens.
- Better turf health and playing conditions.
- Enhanced golfer satisfaction and overall golf-course experience.
- Protection of the resort’s golf-course reputation and asset value.
Machinery & Cost Management
- Reduced machinery breakdowns and operational disruptions.
- Improved preventive-maintenance compliance.
- Extended equipment lifespan.
- Better control of repair and replacement expenditure.
- Improved machinery utilization and resource planning.
Resort Landscape
- Consistently high landscape standards across the resort.
- Improved arrival experience and overall property presentation.
- Enhanced guest-facing gardens and recreational areas.
- Better horticultural planning and resource utilization.
- Improved irrigation and water-management practices.
- Continuous landscape improvement and beautification.
Events & Resort Experience
- More attractive and creative landscape presentation for festivals and major events.
- Stronger visual identity and destination appeal.
- Enhanced event spaces, arrival areas and photo opportunities.
- Greater guest engagement and memorable experiences.
- Better integration between landscaping and the resort’s event calendar.
ISO Compliances, Safety & Operational Governance
- Ensure compliance with applicable ISO management-system requirements.
- Maintain accurate and up-to-date SOPs, maintenance schedules, inspection records and equipment documentation.
- Ensure required risk assessments, operational controls and safe working practices are implemented.
- Ensure proper control, storage, usage and documentation of fertilizers, chemicals and other landscape materials.
- Support readiness for internal and external ISO audits.
- Ensure timely closure of audit findings and implementation of corrective and preventive actions.
- Monitor departmental compliance and identify opportunities for continuous improvement