Manager, IT Applications (ERP Epicor)

EPS Malaysia; Iskandar Puteri; On-site; MYR 180,000 - 300,000; Full time

Job summary

EPS Malaysia is seeking a seasoned ERP program lead to drive the Epicor ERP rollout across six factories, including Classic-to-Kinetic UI migration, ensuring timely and cost-effective execution. You will own project plans, risk registers, budgets, and executive status reports, define the long-term ERP roadmap, and partner with operations to standardize processes and improve data governance.

Responsibilities include managing the ERP team, coordinating with offshore developers, and ensuring system

Qualifications

• 5+ years managing or administering ERP in a manufacturing environment.
• 2+ years leading people or cross-functional teams.
• Demonstrated experience leading at least one full ERP implementation, major version upgrade, or UI migration.
• Working knowledge of SQL Server and REST API-based integrations.
• Strong understanding of manufacturing, supply chain, finance, and inventory workflows.
• Proven ability to manage complex, multi-site projects, budgets, and vendor relationships.
• Excellent problem-solving, communication, and interpersonal skills, with the ability to present to executive stakeholders.

Responsibilities

• Lead the implementation and upgrade of Epicor ERP across six factories.
• Develop and maintain detailed project plans, risk registers, resource allocations, and executive status reporting.
• Define and drive the long-term ERP roadmap, identifying opportunities for system enhancements, module expansion, and integration.
• Partner with operations on continuous improvement and process standardization across the six plants.
• Manage the ERP support team, guiding prioritization, skills development, and service delivery.
• Serve as escalation point for complex ERP issues; troubleshoot configuration, BPM, and data problems.
• Oversee Epicor and third-party developers, managing contracts, SLAs, timelines, and code quality.
• Own the ERP budget: license true-ups, maintenance renewals, consulting spend, and capital requests.
• Own environment strategy across dev, pilot, and production; implement change control and release planning.
• Establish data governance, security, and compliance; maintain master data governance and data-quality metrics.
• Ensure ERP business continuity with backup, disaster recovery, and audit support.
• Collaborate with operations, finance, supply chain, and engineering to translate needs into ERP solutions.
• Build a site super-user network and deliver training materials across sites.

Skills

ERP management

Project management

Team leadership

SQL

REST APIs

Data governance

Change control

Stakeholder communication

Training

Education

Bachelor's degree in IT / CS / Eng

Tools

Epicor ERP

SQL Server

REST API integrations

Job description

Lead the implementation and upgrade of Epicor ERP across six factories, including the Classic-to-Kinetic UI migration, ensuring timely, cost-effective execution.

Develop and maintain detailed project plans, risk registers, resource allocations, and executive status reporting for all ERP initiatives.

Define and drive the long-term ERP roadmap, identifying opportunities for system enhancements, module expansion, and integration.

Partner with operations on continuous improvement and process standardization across the six plants.

Manage the ERP support team, providing guidance, prioritizing work, developing skills, and ensuring high-quality service delivery to end users.

Serve as escalation point for complex second- and third-level ERP issues; maintain enough hands-on capability to troubleshoot configuration, BPM, and data problems directly

Oversee Epicor and third-party developers - including offshore teams - managing contracts, statements of work, deliverables, timelines, and code quality standards.

Own the ERP budget: license true-ups, maintenance renewals, consulting spend, and capital requests.

Systems, data & governance

Own environment strategy across dev, pilot, and production - patch and upgrade cadence, regression testing, cutover planning, and hypercare

Establish and enforce change control and release management, including documented approvals, testing evidence, and rollback plans.

Establish and enforce data governance, security, role-based access, segregation of duties, and compliance standards within the ERP environment.

Own master data governance for part, BOM, routing, supplier, and customer records, including data-quality metrics and remediation.

Ensure ERP business continuity - backup, disaster recovery, and defined RTO/RPO - in partnership with infrastructure.

Support internal and external audit requests, including [SOX / ITGC] controls testing where applicable.

Business partnership & adoption

Collaborate with operations, finance, supply chain, quality, and engineering to translate business needs into ERP solutions, configurations, or documented process changes

Build and lead a site super-user/champion network to sustain adoption at each facility.

Create and deliver training materials and sessions for ERP users across all sites.

Maintain system documentation, process workflows, configuration records, and change logs.

JOB REQUIREMENTS:

Bachelor's degree in information technology, Computer Science, Engineering, or a related field - or equivalent combination of education and hands-on ERP experience.

5+ years managing or administering ERP in a manufacturing environment, including 2+ years leading people or cross-functional teams.

Demonstrated experience leading at least one full ERP implementation, major version upgrade, or UI migration through go-live and stabilization.

Working knowledge of SQL Server and REST API-based integrations.

Strong understanding of manufacturing, supply chain, finance, and inventory workflows - including job management, MRP/planning, costing, inventory and warehouse transactions, and AR/AP/GL.

Proven ability to manage complex, multi-site projects, budgets, and vendor relationships.

Excellent problem-solving, communication, and interpersonal skills, with the ability to present to executive stakeholders.