Manager/ Head, Bursary Department

SEGi University & Colleges; Petaling Jaya; On-site; MYR 90,000 - 130,000; Full time

Job summary

SEGi University & Colleges is seeking an experienced Finance professional to manage student fee systems for registration and enrolment. The role requires collaboration with Faculties and the Student Accommodation Unit to shape fee structures and hostel charges.

You will oversee cash collection, ensure accurate records, monitor overdue payments (including PTPTN-funded students where applicable), and produce monthly reports for review by relevant departments.

Qualifications

• Bachelor’s degree with 6–8 years of relevant experience in credit control, bursary, finance operations, or related function.
• Strong integrity, initiative, and independence.
• Ability to lead a team and meet tight deadlines.

Responsibilities

• Lead the management of student fee systems for registration and enrolment.
• Coordinate fee structures with Faculties and the Student Accommodation Unit on related schemes and hostel charges.
• Oversee daily cash collection and ensure records are accurate.
• Monitor overdue fees and prepare monthly reports on outstanding payments for review by relevant departments.
• Brief new students on fee payment options and verify refunds.

Skills

Credit control

Cash handling

Financial reporting

Team leadership

Education

Bachelor’s Degree in Business Management, Finance, Accounting, or related field

Job description

• Lead the management of student fee systems for registration and enrolment.
• Work with Faculties and Student Accommodation Unit on fee structures, related schemes, and hostel charges.
• Ensure all fee-related processes comply with the relevant policies, guidelines, and regulations.

B. Cash Collection & Control

• Oversee daily cash collection, and ensure all records are accurate.
• Check and confirm daily cash balances and resolve any differences.
• Ensure proper cash handling procedures are followed.

C. Credit Control & Fee Management

• Ensure the credit control team follow-up with students who have overdue fees.
• Monitor the payment status of PTPTN-funded students.
• Ensure the monthly report on outstanding student payments is prepared and submitted for review by the relevant departments.

D. General Administration

• Conduct briefings for new students to explain available fee payment options.
• Check and verify daily banking of student payments and review student refund requests to ensure everything is accurate and properly approved.

Requirements:

• A Bachelor’s Degree in Business Management, Finance, Accounting, or a related field, with at least 6–8 years of relevant experience in credit control, bursary, finance operations, or a related function. Candidates with experience in the tertiary education, higher education, or education industry are strongly preferred.
• High level of integrity, mature, initiative and independent.
• Able to work under pressure and perform multiple tasks within tight schedules/deadlines.
• Strong organisational and time management skills, with ability to lead a team and resolve operational issues effectively.

Only shortlisted candidates will be notified.