Manager, Freight Bill Audit & Payment

DHL Asia Pacific Shared Services Sdn Bhd; Penang; On-site; MYR 78,000 - 134,000; Full time

Job summary

DHL Asia Pacific Shared Services Sdn Bhd is seeking an experienced finance professional in Penang to manage end-to-end freight audit and payments. You will ensure accurate invoice matching to contracts, rate cards, and transport events, while supporting forecasting and month-end close processes.

The role requires 5+ years in freight audit or related finance operations, plus solid experience with TMS platforms and BI tools.

Qualifications

• Minimum 5 years’ experience in freight audit & payment, finance operations, or transport cost control in LLP/4PL/3PL environments.
• Minimum 3 years' of experience in transportation contracts, rate structures, and logistics processes.
• Minimum 3 years' of experience with TMS platforms and freight audit tools.
• Advanced Excel/data analysis skills; experience with BI/reporting tools (Power BI, Tableau, etc.)

Responsibilities

• Manage the end-to-end freight audit process across all transport modes (road, air, ocean).
• Ensure that invoices are matched accurately to contracts, rate cards, and transport events (e.g., delivery confirmations).
• Ensure timely approval and release of payments to carriers and vendors per SLA.
• Track and report on transport costs, variances, and financial KPIs.
• Support financial forecasting, accruals, and month-end closing processes related to freight costs.
• Collaborate with carriers to ensure timely invoicing, compliance with billing requirements, and resolution of disputes.
• Lead carrier onboarding from a financial documentation and billing process perspective.
• Identify discrepancies, overcharges, and accessorial errors; lead resolution with carriers and internal teams.
• Provide cost breakdowns and savings reports to internal stakeholders and clients.
• Ensure accurate cost allocation to shipments, business units, or customers.
• Act as the primary point of contact for client finance/procurement teams for billing-related matters.

Skills

Advanced Excel

Data analysis

BI reporting

Education

Bachelor’s degree in Finance/Accounting/Supply Chain

Master’s degree preferred

Tools

Power BI

Tableau

TMS platforms

Freight audit tools

Job description

DHL Asia Pacific Shared Services Sdn Bhd 4.2 View all jobs

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

About Us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

Responsibilities

• Manage the end-to-end freight audit process across all transport modes (road, air, ocean).
• Ensure that invoices are matched accurately to contracts, rate cards, and transport events (e.g., delivery confirmations).
• Ensure timely approval and release of payments to carriers and vendors per SLA.
• Track and report on transport costs, variances, and financial KPIs.
• Support financial forecasting, accruals, and month-end closing processes related to freight costs.
• Collaborate with carriers to ensure timely invoicing, compliance with billing requirements, and resolution of disputes.
• Lead carrier onboarding from a financial documentation and billing process perspective.
• Identify discrepancies, overcharges, and accessorial errors; lead resolution with carriers and internal teams.
• Provide cost breakdowns and savings reports to internal stakeholders and clients.
• Ensure accurate cost allocation to shipments, business units, or customers.
• Act as the primary point of contact for client finance/procurement teams for billing-related matters.

Requirements

• Bachelor’s degree in Finance, Accounting, Supply Chain, or related field (Master’s is a plus).
• Minimum 5 years’ experience in freight audit & payment, finance operations,
  or transport cost control (preferably in LLP/4PL/3PL environments).
• Minimum 3 years' of experience in transportation contracts, rate structures, and logistics processes.
• Minimum 3 years' of experience with TMS platforms and freight audit tools.
• Advanced Level Excel/data analysis skills; experience with BI/reporting tools (Power BI, Tableau, etc.)

Unlock job insights

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Logistics, Freight & Delivery Services 1,001-5,000 employees

About Us

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

About Us

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.