Executive - Auto Loan Sales

Hong Leong Bank; Iskandar Puteri; On-site; MYR 39,000 - 61,000; Full time

Job summary

Hong Leong Bank Berhad is seeking a Personal Financial Services Executive in Malaysia to drive loan sales and manage dealer relationships. You will conduct interviews, verify KYC, enter data, and prepare loan proposals while ensuring compliance with guidelines.

Fresh graduates or candidates with up to 1 year of banking or auto industry experience are welcomed. Own transport is preferred to facilitate site visits and dealer engagement.

Qualifications

• Good verbal and written communication in English and Bahasa Malaysia.
• Strong interpersonal skills to build business relationships with customers and dealers.
• Fresh graduates or 1 year of banking or auto industry experience encouraged to apply.

Responsibilities

• Meet sales targets by securing new quality loans in line with management decisions.
• Maintain good business relationships with internal and external stakeholders.
• Ensure loan documents from dealers/customers meet guidelines and are properly authenticated.
• Perform KYC interview and data entry in LOAD$ system with accuracy.
• Provide credit recommendations or write-ups for loan applications.
• Update dealers daily on case submissions and status.
• Issue letters and follow up on HP agreements and related documents.
• Assist with ad hoc duties and ensure SOP compliance.

Skills

Verbal and written communication

Interpersonal skills

Negotiation skills

Adaptability

Execution skills

Own transport

Fresh graduates or 1 year banking/auto

Education

SPM/O Level or equivalent

Diploma/Advanced/Higher/Graduate Diploma in Business/Management/Marketing or equivalent

Job description

We are currently looking for talents to:

Functional (job responsibilities)

Meet sales target by securing new quality loans in line with Management decision on the portfolio mix of products and customers;

Maintain good business relationship with internal and external stakeholders;

Ensure documents for loan application received from dealer / customer are in accordance to guidelines requirement;

Ensure authentication of identification, income and vehicle documents;

Ensure consent is given by customer before proceeding further on the loan applications;

Interview applicant and conduct thorough KYC;

Perform data entry in LOAD$ system and ensure data keyed in is complete and accurate;

Perform credit recommendation or write up to the loan application;

Constantly update dealers on the status of cases submitted on a daily basis;

Ensure timely issuance of Letter of Undertaking to dealer and follow up on the execution of HP Agreement and other related documents;

Serve Product Disclosure Sheet (PDS) and brief customer on the content of HP Agreement and witness the executive of the Agreement compliance;

Investigate and follow up on cases that have been delayed for approval and disbursement;

Prepare proposal for panel dealership and other facilities applied by panel dealers;

Conduct site visits when required;

Additional responsibility on ad hoc duties as assigned by Management at all times.

Managerial (team/group responsibilities)

Act as a buddy to new joiners and assist / provide guidance as when needed.

Organizational (organizational responsibilities)

Develop and manage the relationships with car dealers;

Cross-sell efforts to provide referrals and leads for Hong Leong Group of companies;

Adhere to department Standard Operating Procedures (SOP) in complying with audit, compliance and regulatory guidelines.

Do you have what it takes? We are currently looking for talents who have :-

Candidate must possess at least a SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Business Studies/Administration/Management, Commerce, Marketing or equivalent;

Good verbal and written communication skills in both English and Bahasa Malaysia;

Good communication and interpersonal skills to build business relationships with customers and car dealers;

Applicants must have own transport;

Strong selling and negotiation skills;

Excellent in adaptability & execution skills;

Fresh graduates or with minimum 1 year of working experience in Banking or Auto industry.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Personal Financial Services Executive?
• Which of the following types of qualifications do you have?
• How would you rate your Bahasa Malaysia language skills?

Banking & Credit More than 10,000 employees

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

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