Manager, Business Continuity Management

Hong Leong Assurance Berhad; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

Hong Leong Assurance Berhad is seeking a Manager, Business Continuity Management to develop, implement and maintain the BCM framework across the organization. The role emphasizes risk assessments, disaster recovery planning, vendor due diligence and cross-department collaboration to ensure resilience during disruptions.

The incumbent will lead BCM initiatives, educate staff, and ensure compliance with regulatory requirements while supporting risk management objectives within a financial services

Qualifications

• Analytical mindset and attention to detail.
• Strong analytical thinking and problem-solving abilities.
• Excellent written and verbal communication and presentation skills.
• Bachelor’s degree in risk/finance/related fields; CBCP/DRCE is a plus.

Responsibilities

• Develop and maintain BCM framework, including policies and procedures.
• Review risk and business impact assessments for threats to operations.
• Test and review organization-wide BCM plans and educate staff.
• Collaborate with other departments to integrate BCM with risk framework.
• Lead third-party BCM reviews and annual risk plans.
• Support risk management projects and crisis response activities.

Skills

Analytical skills

Critical thinking

Planning and organizational skills

Communication and presentation skills

Education

Bachelor's Degree in Risk Management, Finance, Economics, Accounting, Actuarial Science or related fields

Tools

IT Risk

IT Compliance

IT Audit

Job description

The Manager, Business Continuity Management is responsible for the overall development, implementation and maintenance of the Company’s business continuity management framework. This role is crucial in ensuring that HLA can continue to operate and recover from unforeseen events and disruptions, thereby minimizing financial loss and reputational damage.

Responsibilities:

A) Business Continuity Management

Develop and maintain business continuity management framework, including policies and procedures.

Facilitate, review and challenge risk assessments and business impact assessments that takes into consideration the potential threats and vulnerabilities to HLA’s business operations.

Review and test organization wide and departmental business continuity plans.

Train and educate staff on HLA’s business continuity program.

Coordinate with other departments to ensure BCM is integrated with HLA’s overall risk management framework.

Collaborate with other departments to ensure BCM is integrated within critical business functions.

Responsible to ensure HLA’s BCM complies with applicable laws and regulation.

Assist with the management of a crisis, such as a natural disaster or cyberattack.

Collaborate with relevant stakeholders to develop and implement disaster recovery plans.

B) Third Party Business Continuity Management

Review due diligence documentation for third party activities application, including new vendor arrangements and renewal or renegotiating of existing arrangements. Coordinate annual performance and due diligence review of vendors with the business units.

Collaborate with other stakeholders in compiling and preparing Technology related Annual Third-Party Risk Plan & ensure timely submission to BNM.

C) Others

Participate in risk management projects and working groups as assigned by the Head of Technology Risk & Business Continuity Management.

Perform other duties to support the business continuity management function and overall risk management objectives.

Ensure compliance with Company and regulatory risk management policies and guidelines.

Lead, guide & support team/group members in the team to achieve relevant KRAs.

Provide support to team/group members where necessary within department & across units.

Support overall relevant assigned tasks.

Inculcate proactive risk management culture in the organization.

Job Requirements:

Bachelor's Degree in Risk Management, Finance, Economics, Accounting, Actuarial Science or related fields.

Certification in BCM such as CBCP or DRCE will be an added advantage.

Proficient knowledge of IT Risk / IT Compliance / IT Audit.

Minimum 5 years relevant working experience in BCM in a financial institution, related financial services functions or consulting firms.

Experience in IT Risk and Operational Risk will be an added advantage.

Strong communication skills and the ability to work across departmental line as a team player and exercise informed judgment and advice in regulatory and risk management matters.

Able to work independently or as part of a team. Good writing skills. Good internal control knowledge.

Highly desired skills

• Analytical skills and an eye for detail
• Critical thinking
• Commercial awareness
• Planning and organizational skills
• Ability to understand broader business issues
• Communication and presentation skills

Hong Leong Assurance Berhad (HLA) is one of the largest insurance companies in Malaysia. It is a well-established and respected Malaysian brand offering financial planning and protection solutions to meet the various needs of Malaysians at different cycles of their lives. Commitment to the customer is the key to HLA's success, where service is provided through a large network of branches, agents and brokers throughout the country as well as bancassurance and alternative distribution channels.

HLA began as a General Insurance business under the name of Malaysia Pacific Insurance Berhad in 1972. The Life Insurance business was added into its portfolio a year later. In December 1982, Hong Leong Assurance Sdn Bhd, a composite insurance company was formed eventually acquiring the entire General and Life business of Malaysia Pacific Insurance. Today, HLA is a subsidiary of HLA Holdings Sdn Bhd (HLAH), which is wholly-owned by Hong Leong Financial Group Berhad (HLFG), the financial services arm of Hong Leong Group Malaysia.

Pursuant to a strategic partnership, in October 2010, HLA merged its General Insurance business with MSIG Insurance (Malaysia) Bhd (MSIM). Concurrently, HLAH took a 30 percent equity interest in MSIM and Mitsui Sumitomo Insurance Company Limited (MSI) took a 30 percent equity interest in HLA. Moving forward, the General Insurance business would be provided by MSIM, while the life insurance business would continue to be provided by HLA.

With the strategic partnership, HLA is poised to reach new horizons for its Life Insurance business. HLA is today one of Malaysia's leading domestic brands for financial planning and protection solutions, specializing in Life Insurance products and services.

HONG LEONG FINANCIAL GROUP

Hong Leong Financial Group is a leading provider of financial services through the subsidiaries and associate companies of Hong Leong Financial Group Berhad.

The Group's Financial Services companies provide a broad spectrum of financial services - banking, treasury, insurance, fund management, investment banking, capital markets and stock-broking throughout Malaysia, Singapore, China, Hong Kong and Vietnam. Based in Kuala Lumpur, our products and services are distributed via a diverse range of distribution channels.

Our vision is to be an integrated services group that consistently meet our customers' financial and investment needs. Our goal is to become a leader in the financial services industry, a leader in each of the market that we operate in.

HONG LEONG GROUP MALAYSIA

Hong Leong Group is a leading conglomerate based in Malaysia with diversified businesses in manufacturing and distribution, financial services, property development & investment, and hospitality & leisure. The Group today controls 13 listed companies in various stock exchanges with over 500 operating subsidiaries and associate companies around the world. Now forty years in operation, the Hong Leong Group has successfully entrenched its brands deeply in the communities where it has a presence - in its home base Malaysia to the rest of Asia, in Western Europe and the UK, in North America and in Oceania.

HONG LEONG ASSURANCE BERHAD

Hong Leong Assurance Berhad (HLA) is one of the largest insurance companies in Malaysia. It is a well-established and respected Malaysian brand offering financial planning and protection solutions to meet the various needs of Malaysians at different cycles of their lives. Commitment to the customer is the key to HLA's success, where service is provided through a large network of branches, agents and brokers throughout the country as well as bancassurance and alternative distribution channels.

HLA began as a General Insurance business under the name of Malaysia Pacific Insurance Berhad in 1972. The Life Insurance business was added into its portfolio a year later. In December 1982, Hong Leong Assurance Sdn Bhd, a composite insurance company was formed eventually acquiring the entire General and Life business of Malaysia Pacific Insurance. Today, HLA is a subsidiary of HLA Holdings Sdn Bhd (HLAH), which is wholly-owned by Hong Leong Financial Group Berhad (HLFG), the financial services arm of Hong Leong Group Malaysia.

Pursuant to a strategic partnership, in October 2010, HLA merged its General Insurance business with MSIG Insurance (Malaysia) Bhd (MSIM). Concurrently, HLAH took a 30 percent equity interest in MSIM and Mitsui Sumitomo Insurance Company Limited (MSI) took a 30 percent equity interest in HLA. Moving forward, the General Insurance business would be provided by MSIM, while the life insurance business would continue to be provided by HLA.

With the strategic partnership, HLA is poised to reach new horizons for its Life Insurance business. HLA is today one of Malaysia's leading domestic brands for financial planning and protection solutions, specializing in Life Insurance products and services.

HONG LEONG FINANCIAL GROUP

Hong Leong Financial Group is a leading provider of financial services through the subsidiaries and associate companies of Hong Leong Financial Group Berhad.

The Group's Financial Services companies provide a broad spectrum of financial services - banking, treasury, insurance, fund management, investment banking, capital markets and stock-broking throughout Malaysia, Singapore, China, Hong Kong and Vietnam. Based in Kuala Lumpur, our products and services are distributed via a diverse range of distribution channels.

Our vision is to be an integrated services group that consistently meet our customers' financial and investment needs. Our goal is to become a leader in the financial services industry, a leader in each of the market that we operate in.

HONG LEONG GROUP MALAYSIA

Hong Leong Group is a leading conglomerate based in Malaysia with diversified businesses in manufacturing and distribution, financial services, property development & investment, and hospitality & leisure. The Group today controls 13 listed companies in various stock exchanges with over 500 operating subsidiaries and associate companies around the world. Now forty years in operation, the Hong Leong Group has successfully entrenched its brands deeply in the communities where it has a presence - in its home base Malaysia to the rest of Asia, in Western Europe and the UK, in North America and in Oceania.