Infrastructure Lead

Hong Leong Assurance Berhad; Petaling Jaya; On-site; MYR 180,000 - 300,000; Full time

Job summary

Hong Leong Assurance Berhad is seeking an Infrastructure Lead to oversee the design, implementation, operation, and continuous improvement of the IT infrastructure environment in Malaysia. The role focuses on ensuring availability, reliability, scalability, and security across servers, storage, cloud platforms, networks, and databases to support business operations and regulatory requirements.

The candidate will lead day-to-day infrastructure services, align roadmaps with business strategy,

Responsibilities

• Lead day-to-day management of enterprise infrastructure services to ensure high availability and optimal performance.
• Oversee server, storage, network, cloud, and data center environments.
• Drive root cause analysis and preventive measures to improve service stability.
• Manage relationships with infrastructure vendors, MSPs, and technology partners.

Skills

Infrastructure leadership

Cloud platforms

Security best practices

Vendor management

Incident management

Networking

Server & storage

Tools

AWS

Azure

Job description

The Infrastructure Lead is responsible for overseeing the design, implementation, operation, and continuous improvement of the organization's IT infrastructure environment. The role ensures the availability, reliability, scalability, and security of infrastructure services, including servers, storage, cloud platforms, networks, databases, and end-user computing environments. The Infrastructure Lead works closely with internal stakeholders and technology partners to support business operations, digital transformation initiatives, and regulatory requirements within the insurance industry.

Functional

Lead the day-to-day management of enterprise infrastructure services to ensure high availability and optimal performance.

Oversee server, storage, network, cloud, and data center environments.

Ensure infrastructure systems are maintained, monitored, and supported according to agreed service levels.

Establish and maintain infrastructure standards, procedures, and operational documentation.

Develop and execute infrastructure roadmaps aligned with business and technology strategies.

Identify opportunities to modernize infrastructure platforms and improve operational efficiency.

Evaluate emerging technologies, solutions, and industry best practices.

Oversee cloud services, ensuring cost optimization, security, and operational effectiveness.

Support cloud migration and infrastructure transformation initiatives.

Drive root cause analysis and implement preventive measures to improve service stability.

Monitor infrastructure capacity and performance to support future business growth.

Ensure proactive monitoring and timely resolution of infrastructure issues.

Manage relationships with infrastructure vendors, managed service providers, and technology partners. Monitor vendor performance against contractual obligations and service level agreements.

Managerial

Lead, coach, and develop infrastructure engineers and administrators.

Foster a culture of accountability, collaboration, and continuous improvement.

Ensure team members possess the skills and capabilities required to support evolving technologies.

Organizational

Lead infrastructure-related projects, upgrades, migrations, and technology refresh initiatives. Partner with application, architecture, and project teams to deliver infrastructure solutions that meet business requirements.

Provide leadership during major incidents and critical infrastructure outages.

Drive root cause analysis and implement preventive measures to improve service stability.

Identify, manage and control data risks, monitor performance and uphold data integrity.

Hong Leong Assurance Berhad (HLA) is one of the largest insurance companies in Malaysia. It is a well-established and respected Malaysian brand offering financial planning and protection solutions to meet the various needs of Malaysians at different cycles of their lives. Commitment to the customer is the key to HLA's success, where service is provided through a large network of branches, agents and brokers throughout the country as well as bancassurance and alternative distribution channels.

HLA began as a General Insurance business under the name of Malaysia Pacific Insurance Berhad in 1972. The Life Insurance business was added into its portfolio a year later. In December 1982, Hong Leong Assurance Sdn Bhd, a composite insurance company was formed eventually acquiring the entire General and Life business of Malaysia Pacific Insurance. Today, HLA is a subsidiary of HLA Holdings Sdn Bhd (HLAH), which is wholly-owned by Hong Leong Financial Group Berhad (HLFG), the financial services arm of Hong Leong Group Malaysia.

Pursuant to a strategic partnership, in October 2010, HLA merged its General Insurance business with MSIG Insurance (Malaysia) Bhd (MSIM). Concurrently, HLAH took a 30 percent equity interest in MSIM and Mitsui Sumitomo Insurance Company Limited (MSI) took a 30 percent equity interest in HLA. Moving forward, the General Insurance business would be provided by MSIM, while the life insurance business would continue to be provided by HLA.

With the strategic partnership, HLA is poised to reach new horizons for its Life Insurance business. HLA is today one of Malaysia's leading domestic brands for financial planning and protection solutions, specializing in Life Insurance products and services.

HONG LEONG FINANCIAL GROUP

Hong Leong Financial Group is a leading provider of financial services through the subsidiaries and associate companies of Hong Leong Financial Group Berhad.

The Group's Financial Services companies provide a broad spectrum of financial services - banking, treasury, insurance, fund management, investment banking, capital markets and stock-broking throughout Malaysia, Singapore, China, Hong Kong and Vietnam. Based in Kuala Lumpur, our products and services are distributed via a diverse range of distribution channels.

Our vision is to be an integrated services group that consistently meet our customers' financial and investment needs. Our goal is to become a leader in the financial services industry, a leader in each of the market that we operate in.

HONG LEONG GROUP MALAYSIA

Hong Leong Group is a leading conglomerate based in Malaysia with diversified businesses in manufacturing and distribution, financial services, property development & investment, and hospitality & leisure. The Group today controls 13 listed companies in various stock exchanges with over 500 operating subsidiaries and associate companies around the world. Now forty years in operation, the Hong Leong Group has successfully entrenched its brands deeply in the communities where it has a presence - in its home base Malaysia to the rest of Asia, in Western Europe and the UK, in North America and in Oceania.

HONG LEONG ASSURANCE BERHAD

Hong Leong Assurance Berhad (HLA) is one of the largest insurance companies in Malaysia. It is a well-established and respected Malaysian brand offering financial planning and protection solutions to meet the various needs of Malaysians at different cycles of their lives. Commitment to the customer is the key to HLA's success, where service is provided through a large network of branches, agents and brokers throughout the country as well as bancassurance and alternative distribution channels.

HLA began as a General Insurance business under the name of Malaysia Pacific Insurance Berhad in 1972. The Life Insurance business was added into its portfolio a year later. In December 1982, Hong Leong Assurance Sdn Bhd, a composite insurance company was formed eventually acquiring the entire General and Life business of Malaysia Pacific Insurance. Today, HLA is a subsidiary of HLA Holdings Sdn Bhd (HLAH), which is wholly-owned by Hong Leong Financial Group Berhad (HLFG), the financial services arm of Hong Leong Group Malaysia.

Pursuant to a strategic partnership, in October 2010, HLA merged its General Insurance business with MSIG Insurance (Malaysia) Bhd (MSIM). Concurrently, HLAH took a 30 percent equity interest in MSIM and Mitsui Sumitomo Insurance Company Limited (MSI) took a 30 percent equity interest in HLA. Moving forward, the General Insurance business would be provided by MSIM, while the life insurance business would continue to be provided by HLA.

With the strategic partnership, HLA is poised to reach new horizons for its Life Insurance business. HLA is today one of Malaysia's leading domestic brands for financial planning and protection solutions, specializing in Life Insurance products and services.

HONG LEONG FINANCIAL GROUP

Hong Leong Financial Group is a leading provider of financial services through the subsidiaries and associate companies of Hong Leong Financial Group Berhad.

The Group's Financial Services companies provide a broad spectrum of financial services - banking, treasury, insurance, fund management, investment banking, capital markets and stock-broking throughout Malaysia, Singapore, China, Hong Kong and Vietnam. Based in Kuala Lumpur, our products and services are distributed via a diverse range of distribution channels.

Our vision is to be an integrated services group that consistently meet our customers' financial and investment needs. Our goal is to become a leader in the financial services industry, a leader in each of the market that we operate in.

HONG LEONG GROUP MALAYSIA

Hong Leong Group is a leading conglomerate based in Malaysia with diversified businesses in manufacturing and distribution, financial services, property development & investment, and hospitality & leisure. The Group today controls 13 listed companies in various stock exchanges with over 500 operating subsidiaries and associate companies around the world. Now forty years in operation, the Hong Leong Group has successfully entrenched its brands deeply in the communities where it has a presence - in its home base Malaysia to the rest of Asia, in Western Europe and the UK, in North America and in Oceania.