Management Trainee - Penang

LBS SERVICES (MALAYSIA) SDN. BHD.; Penang; On-site; MYR 22,000 - 36,000; Full time

Benefits offered by this job

Career progression

Performance bonuses

Team-oriented culture

Job summary

LBS SERVICES (MALAYSIA) SDN. BHD. is recruiting a Management Trainee in Penang to rotate across operations, customer service, sales, pest control servicing, and hygiene unit management.

The program aims to develop leadership skills and prepare you for supervisory responsibilities in a dynamic service environment. The trainee will learn daily servicing workflows, handle customer issues, and help improve operational efficiency while gaining exposure to multiple departments and future progression

Qualifications

• Diploma or Bachelor's degree in any field (Business, Science, or Operations preferred).
• Fresh graduates are welcome; training will be provided.
• Good communication skills in English and local languages.
• Strong willingness to learn, adapt, and take on responsibilities.
• Able to work both in office and onsite environments.
• Willing to travel locally and outstation as required for work.

Responsibilities

• Operations & Field Training: assist technicians in onsite pest control and hygiene servicing, learn standards and safety.
• Administrative & Customer Service: prepare scheduling, service reports, quotations, and job documents; handle inquiries and follow-ups.
• Sales & Business Support: prepare proposals, quotations, and service packages; support lead generation; observe contract renewal processes; door to door training.
• Management & Reporting: prepare weekly progress reports and assist in planning; participate in management meetings and training workshops.

Skills

Communication skills

English proficiency

Willingness to learn

Travel readiness

Education

Diploma or Bachelor’s degree

Tools

Excel

Word

Email

Job description

About the role This is an exciting opportunity to join LBS SERVICES (MALAYSIA) SDN. BHD. as a Management Trainee. We are currently hiring for Penang area. This is a full-time role where you will gain valuable experience and develop your skills across various departments within the company. Through a comprehensive training programme, you'll learn how to effectively manage business operations and contribute to the overall success of the organization.

Job Summary

The Management Trainee will undergo structured training across various departments including operations, customer service, sales, pest control servicing, and hygiene unit management. The role prepares the trainee to eventually take on supervisory or management responsibilities. The trainee will learn how daily servicing is executed, how customer issues are handled, and how operational efficiency is maintained within the pest control and hygiene service industry.

Key Responsibilities

1. Operations & Field Training

Assist technicians in onsite pest control and hygiene servicing to understand workflow.

Learn service standards, safety requirements, and equipment usage.

Support route scheduling, job coordination, and service verification.

2. Administrative & Customer Service

Assist with preparing scheduling, service reports, quotations, and job documents.

Handle basic customer enquiries, complaints, and service follow-ups.

Coordinate with internal teams to support seamless service delivery.

3. Sales & Business Support

Learn how to prepare proposals, quotations, and service packages.

Support sales team in lead generation and customer presentations.

Observe negotiation and contract renewal processes.

Door to Door Sales Training.

4. Management & Reporting

Prepare weekly progress reports and assist in operational planning.

Participate in management meetings and training workshops.

Support initiatives to improve service efficiency and customer satisfaction.

Requirements

Diploma or Bachelor’s degree in any field (Business, Science, or Operations preferred).

Fresh graduates are welcome; training will be provided.

Good communication skills in English and local languages.

Strong willingness to learn, adapt, and take on responsibilities.

Able to work both in office and onsite environments.

Willing to travel locally and outstation as required for work.

Additional Advantages

Interest in service operations, facilities management, or environmental health.

Ability to handle customer interactions confidently.

Basic computer skills (Excel, Word, email).

Ability to speak Mandarin is an added advantage.

After completing the training programme, the candidate may progress to:

Operations Supervisor / Manager

What we offer

At LBS SERVICES (MALAYSIA) SDN. BHD., we are committed to providing a supportive and enriching work environment for our employees. As a Management Trainee, you can expect: Comprehensive training and development programmes to enhance your skills and knowledge Opportunities for career progression and cross-functional growth within the organization Competitive remuneration and benefits package, including performance-based bonuses and incentives A collaborative and team-oriented work culture that values innovation and personal growth Work-life balance initiatives, such as flexible working arrangements and wellness programmes

About us

LBS SERVICES (MALAYSIA) SDN. BHD. is a leading provider of professional services in the Malaysian market. With a strong focus on excellence, innovation, and customer satisfaction, we have established a reputation for delivering high-quality solutions to our diverse client base. As a rapidly growing organization, we are committed to investing in the development of our people and creating a dynamic, supportive, and rewarding work environment.

LBS Group was established in Hong Kong in 1998, introducing professional restroom hygiene management concepts and pest control technology to enhance the customer's hygiene standard. As of today, the Group’s business has been extended to Macau, Taiwan, Malaysia and more than 20 cities in Mainland China. Listening, observing and analyzing our customers’ – more... needs, introducing the “Total Hygiene Solution” with innovative and diversified products and services to satisfy our different customers’ needs.