Management Trainee - Johor Bahru

LBS SERVICES (MALAYSIA) SDN. BHD.; Johor; On-site; MYR 24,000 - 36,000; Full time

Job summary

LBS SERVICES (MALAYSIA) SDN. BHD. invites applications for a Management Trainee position in the Johor Bahru area.

This full-time programme offers structured training across operations, customer service, sales, pest control servicing, and hygiene unit management to prepare you for supervisory roles. You will learn daily servicing execution, customer issue handling, and how to improve operational efficiency in pest control and hygiene services.

Qualifications

• Diploma or Bachelor’s degree in any field; training will be provided.
• Fresh graduates welcome; training will be provided.
• Good communication in English and local languages.
• Willing to travel locally and outstation as required.
• Able to work both in office and onsite environments.
• Mandarin language is an added advantage.

Responsibilities

• Assist technicians in onsite pest control and hygiene servicing to understand workflow.
• Assist with scheduling, service reports, quotations, and job documents.
• Learn proposals, quotations, and service packages; support sales team.
• Prepare weekly progress reports and assist in planning and operational tasks.
• Participate in management meetings and training workshops.

Skills

Fresh graduates

English & local languages

Willing to travel

Mandarin a plus

Office & onsite

Education

Diploma / Bachelor’s degree

Job description

About the role This is an exciting opportunity to join LBS SERVICES (MALAYSIA) SDN. BHD. as a Management Trainee. We are currently hiring for Johor Bahru area. This is a full-time role where you will gain valuable experience and develop your skills across various departments within the company. Through a comprehensive training programme, you'll learn how to effectively manage business operations and contribute to the overall success of the organization.

Job Summary

The Management Trainee will undergo structured training across various departments including operations, customer service, sales, pest control servicing, and hygiene unit management. The role prepares the trainee to eventually take on supervisory or management responsibilities. The trainee will learn how daily servicing is executed, how customer issues are handled, and how operational efficiency is maintained within the pest control and hygiene service industry.

Key Responsibilities

1. Operations & Field Training

Assist technicians in onsite pest control and hygiene servicing to understand workflow.

Learn service standards, safety requirements, and equipment usage.

Support route scheduling, job coordination, and service verification.

2. Administrative & Customer Service

Assist with preparing scheduling, service reports, quotations, and job documents.

Handle basic customer enquiries, complaints, and service follow-ups.

Coordinate with internal teams to support seamless service delivery.

3. Sales & Business Support

Learn how to prepare proposals, quotations, and service packages.

Support sales team in lead generation and customer presentations.

Observe negotiation and contract renewal processes.

Door to Door Sales Training.

4. Management & Reporting

Prepare weekly progress reports and assist in operational planning.

Participate in management meetings and training workshops.

Support initiatives to improve service efficiency and customer satisfaction.

Requirements

Diploma or Bachelor’s degree in any field (Business, Science, or Operations preferred).

Fresh graduates are welcome; training will be provided.

Good communication skills in English and local languages.

Strong willingness to learn, adapt, and take on responsibilities.

Able to work both in office and onsite environments.

Willing to travel locally and outstation as required for work.

Additional Advantages

Interest in service operations, facilities management, or environmental health.

Ability to handle customer interactions confidently.

Basic computer skills (Excel, Word, email).

Ability to speak Mandarin is an added advantage.

After completing the training programme, the candidate may progress to:

Operations Supervisor / Manager

What we offer

As LBS SERVICES (MALAYSIA) SDN. BHD., we are committed to providing a supportive and enriching work environment for our employees. As a Management Trainee, you can expect:

Comprehensive training and development programmes to enhance your skills and knowledge

Opportunities for career progression and cross-functional growth within the organization

Competitive remuneration and benefits package, including performance-based bonuses and incentives

A collaborative and team-oriented work culture that values innovation and personal growth

Work-life balance initiatives, such as flexible working arrangements and wellness programmes

About us

LBS SERVICES (MALAYSIA) SDN. BHD. is a leading provider of professional services in the Malaysian market. With a strong focus on excellence, innovation, and customer satisfaction, we have established a reputation for delivering high-quality solutions to our diverse client base. As a rapidly growing organization, we are committed to investing in the development of our people and creating a dynamic, supportive, and rewarding work environment.