Management Intern 管理实习生

shinmura-wagyu; Johor Bahru; On-site; MYR 22,320 - 33,480; Full time

Job summary

A leading Japanese restaurant in Johor Bahru is seeking a Management Intern to assist in restaurant operations. This role offers hands-on experience in managing daily operations, staff support, financial management, and customer service enhancements. The ideal candidate is passionate about exceptional customer service, possesses strong leadership skills, and is fluent in English. Join our energetic team and immerse yourself in the culinary world to nurture your management abilities!

Qualifications

• Strong commitment to providing exceptional customer service and creating memorable dining experiences.
• Ability to thrive in a fast-paced environment and effectively lead a team.
• In-depth understanding of restaurant operations with a results-driven mindset.

Responsibilities

• Assist in managing daily restaurant operations.
• Aid in recruitment, training, and management of staff.
• Support financial management processes for stability.

Skills

Customer service passion

Leadership skills

Business acumen

Communication skills

Fluency in English

Table service expertise

Job description

Your Role / 你的⻆⾊

Your leadership will drive efficiency, profitability, and a positive team spirit.

Key Responsibilities / 主要责任:

• Operational Support: Assist in managing the daily operations of the restaurant, including staff scheduling, equipment maintenance, and ensuring cleanliness standards are met. 协助餐厅日常运营管理，包括员工排班、设备维护和清洁等。
• Staff Support: Aid in the recruitment, training, and management of staff, contributing to enhanced team efficiency and service quality. 协助招聘、培训和管理员工，提升团队效率和服务质量。
• Financial Assistance: Support the financial management processes, including budgeting, cost control, and profit analysis, to ensure the restaurant’s financial stability. 协助财务管理，帮助进行预算、成本控制和利润分析。
• Customer Service Support: Assist in resolving customer complaints and concerns, ensuring a high level of customer satisfaction and fostering loyalty. 协助处理顾客投诉，提升顾客满意度和忠诚度。
• Menu & Marketing Assistance: Contribute to menu management and promotional activities, helping enhance the restaurant’s competitiveness in the market. 协助菜单管理和市场推广活动，提升餐厅的竞争力。
• Food Safety, Supplier Collaboration, and Legal Compliance: Participate in maintaining food safety standards, collaborating with suppliers, and ensuring adherence to legal and regulatory requirements. 参与食品安全、供应商合作和法律合规等事务。
• Additional Responsibilities: Take on tasks assigned by the management team, gaining hands‑on experience in various aspects of restaurant management. 完成管理层分配的其他任务，学习并参与餐厅的全方位管理工作。

• • 必须精通英语（不可协商）。
• • 请注意，工作环境为非清真。

What We Are Looking For / 我们正在寻找什么:

• 客⼾服务热情：坚定致⼒于提供卓越的客⼾服务并创造难忘的⽤餐体验。
• 领导能⼒：具有领导者之⼼，能够在快节奏的环境中茁壮成长，且有效地领导队。
• 商业头脑：对餐厅运营有深⼊的了解，具有结果驱动的⼼态和卓越的组织能⼒。
• 沟通能力：出⾊的⼈际交往和沟通技巧，能够与员⼯和客⼈互动。
• 语言能力：具有流利的英语沟通能力，能够确保与团队成员和客户之间的口头和书面交流清晰、顺畅，从而促进高效的合作和优质的客户服务。
• 餐桌服务专长：拥有丰富的餐桌服务管理经验，曾成功运营以餐桌服务为主的餐厅，能够为顾客提供卓越的用餐体验，确保高品质的服务标准。

如果您准备好将您对⽇本料理的热情和卓越的服务带⼊我们的团队，请⽴即申请并成为我们新餐厅成功的推动⼒！

我们迫不及待地期待收到您的简历或信息！

Excited to gain hands‑on experience in the world of hospitality? Join us as a Management Intern at our swanky new Japanese Wagyu restaurant! Dive into operations, learn the art of delivering unforgettable dining experiences, and be part of an energetic team that’s passionate about great food and hospitality. 您是否有兴趣在餐饮行业中积累管理经验，并在一个充满活力的团队中学习和成长？我们正在寻找一位积极进取的管理实习生，您将有机会参与日常运营管理，学习并协助餐厅管理工作。如果您渴望在实践中提升自己的领导能力和管理技能，我们欢迎您加入我们！