Mall Security Supervisor: Lead Response & Protect Shoppers

Lendlease; Selangor; On-site; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Annual leave

Wellbeing leave

Medical coverage

Insurance coverage

Dental/Optical coverage

Job summary

Lendlease Malaysia is seeking a Security Supervisor for Setia City Mall to ensure the safety of shoppers, tenants, staff and property within the mall. You will oversee daily operations, coordinate security officers, conduct audits, respond to incidents, and lead evacuation drills while maintaining high service standards.

The role offers a permanent, full-time position with 20 days annual leave, wellbeing leave, medical coverage, and insurance for self and dependents, plus opportunities for

Qualifications

• Minimum High School Diploma; Diploma/Degree in Security Management or related field preferred.
• 1–3 years of experience in security operations, with at least 1 year in a supervisory role.
• Certifications in First Aid/CPR/AED preferred.
• Strong knowledge of security systems (CCTV, access control) and emergency procedures.
• Excellent leadership, communication, and problem-solving skills.
• Valid security license as per local regulations is an added advantage
• Physically fit and able to patrol large areas.
• Able to work day and night shifts, including weekends and public holidays as per duty roaster.

Responsibilities

• Supervise and coordinate security officers’ daily activities, including patrols and monitoring.
• Ensure compliance with mall security policies and procedures.
• Respond to emergencies, alarms, and incidents; liaise with law enforcement and emergency services as needed.
• Conduct regular security audits and risk assessments.
• Prepare and maintain accurate incident reports and daily logs.
• Train and guide security personnel on emergency response and customer service.
• Manage shift schedules and ensure adequate coverage at all times.
• Assist in loss prevention and investigate theft or vandalism cases.
• Lead evacuation drills and ensure readiness for emergency situations.

Skills

Security operations

Supervisory experience

Leadership

Communication

Education

Diploma/Degree in Security Management

High School Diploma

Tools

CCTV systems

Access control

Job description

Lendlease Malaysia is seeking a Security Supervisor for Setia City Mall to ensure the safety of shoppers, tenants, staff and property within the mall. You will oversee daily operations, coordinate security officers, conduct audits, respond to incidents, and lead evacuation drills while maintaining high service standards.

The role offers a permanent, full-time position with 20 days annual leave, wellbeing leave, medical coverage, and insurance for self and dependents, plus opportunities for