Mall Security Supervisor & Emergency Response Lead

Lendlease; Shah Alam; On-site; MYR 47,000 - 71,000; Full time

Benefits offered by this job

Annual leave 20 days

Wellbeing leave 3 days

Medical coverage RM2500

Insurance coverage

Dental/Optical coverage

Job summary

Lendlease Malaysia is seeking a Security Supervisor for Setia City Mall in Shah Alam. You will oversee daily security operations, supervise officers, and enforce mall policies to protect shoppers, tenants and staff.

Lead emergency responses, audits and incident reporting with a focus on safety and customer service. The role requires a high school diploma or higher in Security Management or related field, 1–3 years in security, and valid licenses.

Qualifications

• A Diploma/Degree in Security Management or related field is preferred.
• 1–3 years in security operations with at least 1 year in a supervisory role.
• Certifications in First Aid/CPR/AED preferred.
• Strong knowledge of CCTV, access control and emergency procedures.

Responsibilities

• Supervise and coordinate security officers’ daily activities, including patrols and monitoring.
• Ensure compliance with mall security policies and procedures.
• Respond to emergencies, alarms and incidents; liaise with law enforcement and emergency services as needed.
• Conduct regular security audits and risk assessments.
• Prepare and maintain accurate incident reports and daily logs.
• Train and guide security personnel on emergency response and customer service.
• Manage shift schedules and ensure adequate coverage at all times.
• Assist in loss prevention and investigate theft or vandalism cases.
• Lead evacuation drills and ensure readiness for emergency situations.

Skills

Leadership

Communication

Problem-solving

Security systems

Education

Diploma/Degree in Security Management

Tools

CCTV

Access control

Job description

Lendlease Malaysia is seeking a Security Supervisor for Setia City Mall in Shah Alam. You will oversee daily security operations, supervise officers, and enforce mall policies to protect shoppers, tenants and staff.

Lead emergency responses, audits and incident reporting with a focus on safety and customer service. The role requires a high school diploma or higher in Security Management or related field, 1–3 years in security, and valid licenses.