Malaysia E-commerce Growth & Ops Leader

MOVA; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

The MOVA Malaysia E-commerce Business Operations Assistant will support end-to-end operations for the cashback and e-commerce platform in Malaysia, handling merchant and affiliate channels, campaigns, user management, traffic, and data analysis.

You will work with local merchants, e-commerce platforms, KOL/KOCs, and China teams to grow MOVA's market presence while ensuring compliant and smooth daily operations across Shopee, Lazada and TikTok Shop Malaysia.

Qualifications

• Bachelor/College degree or above, in local e-commerce, cashback or distribution.
• Experience with Shopee, Lazada, and TikTok Shop Malaysia preferred.
• Fluent in Mandarin; business English; basic Malay is a plus.
• Proficient in Excel for data statistics and analysis.
• Ability to manage cross-functional stakeholders and maintain compliance.

Responsibilities

• Support merchant and affiliate channel operations and links.
• Negotiate cashback rates and exclusive coupon benefits; manage merchant relationships.
• Design and execute local campaigns for Malaysia festivals and promotions.
• Monitor user communities and respond to inquiries; manage affiliate promoters.
• Audit traffic, content, and data to improve CAC, ROI and retention.
• Ensure compliance with Malaysia e-commerce and cashback policies.

Skills

Excel proficiency

Strong communication

Risk awareness

Education

Bachelor/College degree or above

Tools

Shopee

Lazada

TikTok Shop Malaysia

Job description

The MOVA Malaysia E-commerce Business Operations Assistant will support end-to-end operations for the cashback and e-commerce platform in Malaysia, handling merchant and affiliate channels, campaigns, user management, traffic, and data analysis.

You will work with local merchants, e-commerce platforms, KOL/KOCs, and China teams to grow MOVA's market presence while ensuring compliant and smooth daily operations across Shopee, Lazada and TikTok Shop Malaysia.