Malaysia | Database Officer

Exotravel; Malaysia; On-site; MYR 40,000 - 60,000; Full time

Benefits offered by this job

Paid maternity leave

Healthcare

Opportunities to upskill

Job summary

Exotravel in Malaysia is looking for an individual to manage the Tourplan system. This role involves ensuring all system settings are correct and maintained consistently. You will oversee database management, coordinate with various departments, and provide training on the system.

The ideal candidate holds a Bachelor’s degree and possesses strong computing skills, with prior experience in TOURPLAN software being advantageous. We value precise, detailed professionals who can work well with our team.

Qualifications

• Bachelor’s degree in a related field.
• Strong computing skills; experience using TOURPLAN software is an advantage.
• Experience in software system management is an advantage.
• General knowledge about Travel Business and tourism.
• Excellent spoken and written English.
• Be precise, detailed and systematic.

Responsibilities

• Work closely with Tourplan Manager and General Manager.
• Coordinate with reservations, operations, and accounting departments.
• Supervise database maintenance with contracts from suppliers.
• Maintain Tourplan System and ensure bugs are repaired quickly.
• Provide Tourplan training to related staffs.

Skills

Strong computing skills

Excellent spoken English

Excellent written English

Education

Bachelor’s degree in related field

Tools

TOURPLAN software

Job description

This person works closely with the Tourplan users to ensure all system settings and database are all correct, well maintained and backed up at all times.

Responsibilities

• Work closely with Tourplan Manager and General Manager and data entry staffs.
• Coordinate with reservations, operations and accounting department to ensure all settings are correct and information flows are working correctly.
• Supervise database maintenance with contracts from hotels, cars, restaurants and other suppliers in destination.
• Ensure that all system settings are set correctly through all parts of Tourplan including database, fastbook and accounting modules.
• Maintain data & Tourplan System to ensure all bugs or system problems are repaired quickly and effectively.
• Ensure system is stable and backed up at all times.
• Control all new services are entered into the system in a timely and correct manner.
• Provide the Tourplan training to related staffs and assist them whenever requested.
• Meet deadlines and be able to make decisions and to prioritise tasks.

Qualifications

• Bachelor’s degree in related field.
• Strong computing skills. Previous experience in using TOURPLAN software or similar is an advantage.
• Experience in software system management background would be an advantage.
• General knowledge about Travel Business and tourism in destination.
• Excellent spoken and written English.
• Be precise, detailed and systematic.

To accomplish our mission of creating lasting positive impacts through travel, we start with our people. In addition to providing equitable compensation, we offer great benefits such as paid maternity leave, healthcare and opportunities to upskill.