Malaysia Client Success Specialist — Onboarding & Support
Moomoo MY
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Benefits offered by this job
Job summary
Moomoo MY in Kuala Lumpur seeks a Client Success Specialist to support clients with inquiries and onboarding processes. Your role involves ensuring customers effectively use our trading platform while addressing their concerns and encouraging them to utilize platform features.
Your expertise in online trading and excellent communication skills will help you thrive in this dynamic environment. A degree in a relevant field is required, with fresh graduates welcome to apply. Shift allowances and team-building activities are part of our comprehensive benefits package.
Qualifications
- Degree or above in the relevant qualification.
- Proven working experience in call center or stockbroking industry preferred.
- Familiarity with trading regulations and investment products is advantageous.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat.
- Guide new customers through onboarding process.
- Provide accurate support during account opening and funding.
Skills
Education
Tools
Job description
Moomoo MY in Kuala Lumpur seeks a Client Success Specialist to support clients with inquiries and onboarding processes. Your role involves ensuring customers effectively use our trading platform while addressing their concerns and encouraging them to utilize platform features.
Your expertise in online trading and excellent communication skills will help you thrive in this dynamic environment. A degree in a relevant field is required, with fresh graduates welcome to apply. Shift allowances and team-building activities are part of our comprehensive benefits package.
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