Malay-Speaking Customer Support for 24/7 E-Hailing
Concentrix
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Benefits offered by this job
Job summary
Jora Malaysia is seeking a Customer Service representative for the E-Hailing project. The role focuses on actively listening to customer concerns and delivering solutions, with training provided. Work is on a 24/7 rotational shift, 9 hours per shift, 5 days on with 2 days off per week.
Joining date is 21 September 2026, offering a base salary plus KPI-based incentives, night shift and attendance allowances as described.
Qualifications
- Active listening to customer concerns and provide solutions.
- Training provided.
Responsibilities
- Listen to customer concerns and provide solutions.
Skills
Job description
Jora Malaysia is seeking a Customer Service representative for the E-Hailing project. The role focuses on actively listening to customer concerns and delivering solutions, with training provided. Work is on a 24/7 rotational shift, 9 hours per shift, 5 days on with 2 days off per week.
Joining date is 21 September 2026, offering a base salary plus KPI-based incentives, night shift and attendance allowances as described.
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