M365 Technical Lead

RSM Stone Forest Group; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Benefits offered by this job

Birthday leave

Sick leave policy

Public transit access

Open culture

Training & development

Job summary

Stone Forest Malaysia Sdn Bhd, part of Stone Forest Group, is seeking a Technical Manager to enhance managed services and ensure successful deployment of cloud and on-premise solutions for clients in Singapore and Malaysia.

The role requires at least 10 years in IT infrastructure design and deployment, with experience in Azure or AWS. You will lead technical strategy, training, and risk-based decision making while coordinating with service delivery teams.

Qualifications

• Minimum 10 years in IT infrastructure design, deployment and support.
• Experience deploying Azure or AWS cloud infrastructure.
• Strong interpersonal and communication skills.
• Ability to work independently and meet tight timelines.
• Good analytical and problem-solving abilities.
• Exposure to IT governance and compliance, security focus.

Responsibilities

• Propose and evaluate new cloud service offerings relevant to clients.
• Design, simplify and automate implementation strategies for quality.
• Support service delivery in cloud project deployments.
• Plan and manage technical training for cloud solutions.
• Report issues to the Business Unit Head.
• Balance technical feasibility with client requirements.
• Support client service team in sound technical decisions.

Skills

Interpersonal communication

Independent working

Analytical skills

Problem solving

IT governance

IT security

Prioritisation

Tools

Azure

AWS

Job description

Stone Forest Malaysia Sdn Bhd is part of Stone Forest Group, a professional business services firm headquartered in Singapore with established operations in Singapore, Malaysia, Hong Kong and China. At Stone Forest Malaysia, we provide business outsourcing services strictly only to our clients in Singapore.

GROW PROGRAMME

At Stone Forest, we recognise that great people make a great organisation. We value our people and envisage developing each individual to their fullest capacity and performance. We believe in

Grow People to Grow Business

Every employee will be immersed in our GROW programme which comprises a formalised structure framework to support your professional and personal growth, and help you realised your talents and leadership potential.

Job Description

The Technical Manager

assists in improving our managed service offerings and ensure success in deploying cloud and on-premise solutions for our clients.

• Propose and evaluate new cloud service technical solution offerings that are relevant to the business model and clientele we are serving
• Design, simplify and automate the implementation strategies while ensuring tip top quality
• Support the service delivery team in managing cloud project deployment
• Plan, organise and manage technical training of the cloud solutions for service delivery team team to ensure technical competency is maintained to fulfill growing business requirements.
• Report to Business Unit Head on any issue that could significantly impact the business
• Adopt a risk-based approach in balancing between technical feasibility and client requirements
• Support client service team in making sound technical decisions with the best interest of the client at heart

Requirement

• Minimum 10 years’ hands-on experience in deploying and managing projects from IT infrastructure design and deployment to post-implementation support for medium-sized companies
• Preferably experience in deploying and/or managing Azure or AWS cloud infrastructure
• Possess good interpersonal and communication skills
• Independent and able to work independently
• Able to work within tight timelines with good prioritisation skills
• Good analytical and problem-solving skills
• Exposure to IT compliance and governance
• Strong understanding of IT security in IT infrastructure

Why Join Us:

• Birthday leave policy
• Self-certified sick leave policy
• Easy office access via public transportation (MRT, LRT, Monorail, KTM Komuter, KLIA Transit)
• Open culture and team centric environment
• Continuous training & development - technical & soft skills