M365 & AD Identity Engineer

Agensi Pekerjaan Penta Consultancy Sdn. Bhd; Petaling Jaya; On-site; MYR 50,000 - 78,000; Full time

Job summary

Agensi Pekerjaan Penta Consultancy Sdn. Bhd is seeking a Technical Engineer to support Microsoft 365 and Active Directory operations for multiple clients in Malaysia. You will focus on identity management, user provisioning, and day-to-day M365 administration.

The role emphasizes proactive trouble-shooting, accurate ticketing, and clear communication with stakeholders. Prior experience in M365/AD environments is preferred; Intune/SCCM is a plus.

Qualifications

• 1–3 years of IT support, helpdesk or M365/AD operations experience.
• Hands-on M365 and AD environment experience preferred.
• Intune/SCCM experience is a plus, not required.
• Strong communication and stakeholder management skills.

Responsibilities

• Provide M365 and AD support across multiple clients.
• Handle user administration, licensing, mailbox issues and access controls.
• Respond to support tickets and escalate complex issues when needed.
• Maintain accurate documentation and timely ticket updates.

Skills

Microsoft 365 administration

Active Directory / Entra ID

User provisioning / access control

IT support / helpdesk

Tools

Exchange Online

OneDrive

Teams

PowerShell basics

Intune / SCCM (nice-to-have)

Job description

Agensi Pekerjaan Penta Consultancy Sdn. Bhd is seeking a Technical Engineer to support Microsoft 365 and Active Directory operations for multiple clients in Malaysia. You will focus on identity management, user provisioning, and day-to-day M365 administration.

The role emphasizes proactive trouble-shooting, accurate ticketing, and clear communication with stakeholders. Prior experience in M365/AD environments is preferred; Intune/SCCM is a plus.