Luxury Watch Boutique Lead - Clienteling & Growth

Achieve Career Consultant Pte Ltd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Achieve Career Consultant Pte Ltd is seeking a Boutique Manager to take full ownership of a prestigious luxury watch boutique in Kuala Lumpur. You will lead an established retail team and drive commercial performance while delivering exceptional client experiences.

With 5 years in retail and at least 3 in management, the ideal candidate brings luxury goods experience, strong clienteling, CRM skills and a proven track record of meeting sales targets.

Qualifications

• Minimum 5 years in retail with 3 years in management.
• Strong background in luxury retail (watches/jewellery).
• Proven ability to lead and meet sales targets and KPIs.
• Experience in clienteling, CRM and managing high-value clients.
• Commercially driven with a service-oriented mindset.

Responsibilities

• Own boutique performance, drive sales targets and growth initiatives.
• Lead clienteling and CRM strategy to expand high-value client base.
• Coach and develop boutique team through performance management.
• Maintain visual merchandising and boutique standards per brand guidelines.
• Analyse opportunities to strengthen sales and customer engagement.

Skills

Clienteling

CRM

Sales targets

Luxury retail

Team leadership

Tools

CRM software

Job description

Achieve Career Consultant Pte Ltd is seeking a Boutique Manager to take full ownership of a prestigious luxury watch boutique in Kuala Lumpur. You will lead an established retail team and drive commercial performance while delivering exceptional client experiences.

With 5 years in retail and at least 3 in management, the ideal candidate brings luxury goods experience, strong clienteling, CRM skills and a proven track record of meeting sales targets.