Luxury Sales Associate: Clienteling & Omnichannel

Tapestry

Kuala Lumpur

On-site

MYR 21,000 - 34,000

Part time

5 days ago
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Job summary

Coach is seeking a Sales Assistant at the Johor Factory Outlet. The role focuses on delivering an elevated in-store experience, building client relationships, and driving sales through personalized styling and cross-selling. You will support daily operations, inventory tasks, and follow brand standards.

Ideal candidates have 1+ year in luxury retail, strong English, and comfort with POS systems. Flexibility for a fast-paced retail schedule, including weekends and peak periods, is preferred.

Qualifications

  • 1+ years of sales experience, luxury retail preferred.
  • Strong English proficiency and comfortable in fast-paced environments.
  • Experience with POS systems, clienteling and data capture is a plus.
  • Familiarity with social media, live-stream shopping or video demos is advantageous.

Responsibilities

  • Represent Coach as a brand ambassador on the shop floor.
  • Deliver elevated, personalized service to clients and drive sales.
  • Meet personal and store KPIs while supporting daily store operations.
  • Utilize mobile POS, clienteling tools, and social platforms for data capture.
  • Maintain visual merchandising, inventory, and stock room organization.

Skills

Sales experience
Luxury retail
English proficiency
Social media savvy
Live-stream shopping
Clienteling
Data acquisition

Tools

POS system

Job description

Coach is seeking a Sales Assistant at the Johor Factory Outlet. The role focuses on delivering an elevated in-store experience, building client relationships, and driving sales through personalized styling and cross-selling. You will support daily operations, inventory tasks, and follow brand standards.

Ideal candidates have 1+ year in luxury retail, strong English, and comfort with POS systems. Flexibility for a fast-paced retail schedule, including weekends and peak periods, is preferred.

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