Luxury Jewellery Branch Leader

Habib Group; Kedah; On-site; MYR 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Attractive High Sales Commissions

Competitive Salary

Job summary

HABIB Group, Malaysia's leading jewellery retailer, seeks an experienced Retail Branch Manager to lead staff, drive sales, and maintain premium showroom standards. You will oversee operations, inventory, and visual merchandising while planning promotional activities to boost branch performance.

The role requires strong leadership, a track record in jewellery or luxury retail, and the ability to work retail hours, including weekends and public holidays. Full working rights in Malaysia are a must.

Qualifications

• Minimum Diploma or Bachelor’s Degree in Business, Marketing, or related fields.
• At least 5-7 years of experience in retail, preferably in jewellery, luxury, or lifestyle brands.
• Strong leadership, people management, and communication skills.
• Proven ability to drive sales and manage branch profitability.
• A team player with high integrity, detail-oriented, and customer-focused.
• Willing to work retail hours, weekends, and public holidays.
• Must have full working rights in Malaysia.

Responsibilities

• Lead, train, and manage retail staff to deliver excellent customer service and achieve sales targets.
• Oversee daily branch operations including inventory management, financial reporting, and visual merchandising.
• Plan and execute promotional and marketing activities to boost branch performance.
• Monitor and analyse branch performance metrics, identifying areas for improvement and implementing solutions.
• Handle customer inquiries, feedback, and complaints professionally.
• Maintain showroom standards to reflect the brand’s premium image.
• Ensure compliance with company policies, SOPs, and legal requirements.
• Foster a high-performance culture through coaching, performance reviews, and career development.

Skills

Leadership

Sales target achievement

Customer service

Staff training

Communication

Education

Diploma or Bachelor's in Business/Marketing

Job description

HABIB Group, Malaysia's leading jewellery retailer, seeks an experienced Retail Branch Manager to lead staff, drive sales, and maintain premium showroom standards. You will oversee operations, inventory, and visual merchandising while planning promotional activities to boost branch performance.

The role requires strong leadership, a track record in jewellery or luxury retail, and the ability to work retail hours, including weekends and public holidays. Full working rights in Malaysia are a must.