Luxury F&B Director: Strategy, Growth & Guest Experience

Banyan Group; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Job summary

Banyan Group is seeking a senior leader to head its Food & Beverage operations in Kuala Lumpur. The role sits on the hotel leadership team and works with the General Manager and Executive Chef to drive strategy, profitability and talent development.

Requirements include 2–4 years as a Director of Food & Beverage in a luxury or five-star hotel, with strong multi-outlet management capabilities and commercial acumen.

Qualifications

• Bachelor's degree or diploma in Hospitality Management or related discipline.
• Luxury or five-star hotel F&B experience is preferred.

Responsibilities

• Lead the F&B strategy and operations across all outlets including restaurants, bars, banqueting and kitchen functions.
• Collaborate with GM and leadership team on business strategy, annual planning and key decisions.
• Develop and mentor F&B leadership, ensuring clear objectives and succession planning.
• Maintain high standards of food quality, presentation, service, cleanliness and hygiene.
• Partner with Executive Chef to develop menus, concepts and dining experiences.
• Drive financial performance through pricing, revenue optimization and cost control.
• Prepare and manage the annual F&B business plan and budget; monitor performance.
• Oversee inventory, equipment and beverage controls to minimise wastage.
• Collaborate with Sales & Marketing on promotions and revenue initiatives.
• Monitor guest feedback and market trends to identify opportunities for improvement.
• Ensure reporting, controls, risk management and compliance with standards.
• Foster a strong service culture and the development of F&B talent.
• Support sustainability initiatives at property level.

Education

Bachelor's degree or diploma in Hospitality/F&B Management

Job description

Banyan Group is seeking a senior leader to head its Food & Beverage operations in Kuala Lumpur. The role sits on the hotel leadership team and works with the General Manager and Executive Chef to drive strategy, profitability and talent development.

Requirements include 2–4 years as a Director of Food & Beverage in a luxury or five-star hotel, with strong multi-outlet management capabilities and commercial acumen.