【Luxury Brand】 Sales Associate

World Mode Malaysia; Kuala Lumpur; On-site; MYR 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Parental leave

Opportunities for promotion

Cell phone reimbursement

Job summary

World Mode Malaysia is seeking a luxury retail professional to deliver personalized client service and styling advice in a premium environment. You will build long-term relationships through CRM, create memorable in-store experiences, and maintain store presentation with meticulous stock control.

The role requires passion for luxury retail, strong communication, and a proactive, sales-driven mindset. Rotational shifts are expected; health benefits and potential career growth are available.

Qualifications

• Minimum 1 year of working experience with premium brand / luxury industry.
• Strong communication with a refined, client-centric approach.
• Sales-driven, proactive, and results-oriented.
• Able to work rotational hours and flexible shifts.

Responsibilities

• Provide personalized, high-touch client service and styling advice
• Build and nurture long-term client relationships through CRM
• Create memorable, tailored in-store experiences
• Maintain impeccable store presentation and visual merchandising
• Ensure stockroom organization and accurate stock movements
• Support sales reporting when required

Skills

Client service

Sales driven

Interpersonal skills

Fast learner

Job description

*All applicants need to hold full work rights to work permanently in Malaysia as we cannot sponsor your work visa.

Basic: Up to RM2,300 + commission/incentives

Job Introduction

We are hiring on behalf of our client,luxury fashion house, to deliver exceptional and personalized service while building lasting client relationships and driving sales performance in a refined retail environment.

Key Responsibilities

• Provide personalized, high-touch client service and styling advice
• Build and nurture long-term client relationships through CRM
• Create memorable, tailored in-store experiences
• Maintain impeccable store presentation and visual merchandising
• Ensure stockroom organization and accurate stock movements
• Support sales reporting when required

Requirements

• Minimum 1 year of working experience with premium brand / luxury industry
• Passion for luxury retail and client experience
• Strong communication with a refined, client-centric approach
• Sales-driven, proactive, and results-oriented
• Confident storyteller with strong interpersonal skills
• Detail-oriented, organized, and service-focused
• Eager to learn, grow, and innovate
• Strong sense of responsibility & team spirit
• Customer service mindset, fast-learner with high energy personality
• Able to work rotational hours and flexible shifts (morning, afternoon, and full shifts).
• Cell phone reimbursement
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave

Please note that due to the high volume of applications, only shortlisted candidates will be contacted.