Lubricants Technical Manager

IMCD Malaysia Speciality Chemicals Sdn Bhd; Subang Jaya; On-site; MYR 180,000 - 240,000; Full time

Job summary

IMCD Malaysia Speciality Chemicals Sdn Bhd is seeking a Lubricants Technical Manager to support the Asia Pacific lubricants business by providing equipment technical expertise, product application knowledge, and data management to the Sales organization. The role collaborates with regional teams and distributors to grow and maintain key customer relationships.

You will lead technical support activities, perform oil analysis programs, conduct plant lubrication surveys, and develop training

Qualifications

• Bachelor’s degree in mechanical engineering
• Minimum 10 years of technical services or application engineering experience in the downstream lubricant industry or related sectors
• Proven track record of directly supporting sales teams with distributors
• Fluent English mandatory; other languages advantageous
• Deep knowledge of used oil analysis systems and interpreting large datasets

Responsibilities

• Support Lubricants Sales organization with equipment technical expertise and product applications
• Conduct plant lubrication surveys and oil analysis programs
• Lead customer acceptance tests and field trials to demonstrate TCO savings
• Develop and deliver technical presentations, training seminars, and distributor education
• Provide industry-specific field knowledge to distributors and customers
• Collaborate with labs to develop oil analysis reporting and programs
• Back-up technical support to other regions as required
• Create standardized work instructions and training materials

Skills

Technical leadership

Customer engagement

Problem solving

Oil analysis knowledge

English proficiency

Education

Bachelor’s degree in mechanical engineering

Tools

Oil analysis equipment

Job description

The Lubricants Technical Manager is responsible for supporting the growth of the lubricants business across the Asia Pacific region with a focus on providing equipment technical expertise, product application knowledge, and data management to support the Lubricants Sales organization in gaining, developing and maintaining business and customer relationships. The role partners closely with the Asia Pacific Lubricants Business Development Manager, EMEA Technical Managers and IMCD Lubricant Distributors.

Key Responsibilities

To actively support the Lubricants Business Development Manager, their distributors and customers

Provide product recommendations for specific applications or against competitor products

Investigate and resolve product application problems by conducting root cause analysis

To actively participate in visits to customers with Distributors and demonstrate high technical knowledge which supports our premium, high-performance products.

Conduct plant lubrication surveys, using electronic and documented reports/tools

Lead and support customer acceptance tests and field trials to prove total cost of ownership performance savings to customers

Develop, modify and present technical presentations and organize and participate in training seminars for customers and distributors

Provide industry specific field knowledge to Distributor and customers regarding product performance, customer needs, and industry trends

Work with approved contract labs to develop and support oil analysis programs and develop/manage the oil analysis reporting program

Provide back-up technical support to other technical services advisors in other geographies and segments as required

Special assignments or tasks assigned to the employee by their supervisor, as determined from time to time in their sole and complete discretion Educate stakeholders on system functionality, best practices, and process standards.

Create standardized work instructions, documentation, and training materials to support the new processes.

And any other tasks as assigned

Qualifications & Experience

Bachelor’s degree in mechanical engineering

Minimum 10 years of technical services or application engineering experience in the downstream lubricant industry or with an OEM or company operating in the gas engine, refrigeration or food sectors of the market.

Proven track record of directly supporting sales teams, operated by Distributors.

Deep familiarity with industrial machinery operation, specifically stationary power generation engines, industrial refrigeration compressors, and food manufacturing production lines.

Professional proficiency in English is mandatory. Secondary languages are highly advantageous for regional collaboration

Deep knowledge of used oil analysis systems and the ability to interpret and analyse huge complex datasets.

IMCD Malaysia Speciality Chemicals Sdn Bhd (formerly known as Euro Chemo-Pharma Sdn Bhd) is a premier distributor, formulator, and solutions provider in specialty chemicals and ingredients.

IMCD Malaysia offers a comprehensive and complementary product portfolio across a wide range of industries, including Food and Nutrition, Beauty and Personal Care, Homecare and I&I, Pharmaceuticals and Nutraceuticals, Coatings and Construction, Lubricants and Energy, Advanced Materials, and Industrial Solutions, through its partnerships with globally reputable suppliers.

IMCD Malaysia Speciality Chemicals Sdn Bhd (formerly known as Euro Chemo-Pharma Sdn Bhd) is a premier distributor, formulator, and solutions provider in specialty chemicals and ingredients.

IMCD Malaysia offers a comprehensive and complementary product portfolio across a wide range of industries, including Food and Nutrition, Beauty and Personal Care, Homecare and I&I, Pharmaceuticals and Nutraceuticals, Coatings and Construction, Lubricants and Energy, Advanced Materials, and Industrial Solutions, through its partnerships with globally reputable suppliers.