A global multi-asset brokerage based in Kuala Lumpur seeks a Loyalty Assistant Manager to drive user engagement through an innovative loyalty program. The ideal candidate will have over 7 years of product management experience, particularly in loyalty and rewards. You'll define the strategic roadmap, manage the product lifecycle, and work closely with various teams to enhance customer value. Passion for the intersection of loyalty and fintech is essential for success in this role.
Qualifications
Over 7 years of product management experience, ideally in loyalty or rewards.
Strong analytical skills and data-driven product development.
Responsibilities
Define and own the strategic roadmap for the loyalty program.
Manage end-to-end product lifecycle from ideation to launch.
Gather user feedback and analyze program performance for improvements.
Optimize current loyalty features while developing new engagement opportunities.
Collaborate with marketing and sales teams to tailor programs for markets.
Skills
Product management
Customer engagement
Analytical skills
Cross-functional collaboration
Job description
A global multi-asset brokerage based in Kuala Lumpur seeks a Loyalty Assistant Manager to drive user engagement through an innovative loyalty program. The ideal candidate will have over 7 years of product management experience, particularly in loyalty and rewards. You'll define the strategic roadmap, manage the product lifecycle, and work closely with various teams to enhance customer value. Passion for the intersection of loyalty and fintech is essential for success in this role.