Logistics Service Coordinator

PSA BDP; Kuala Lumpur; On-site; MYR 39,000 - 78,000; Full time

Job summary

PSA BDP is seeking a logistics professional to coordinate and execute customer orders, manage planning and transportation bookings, and ensure accurate documentation and invoicing. You will liaise with customers and internal teams to report shipments and troubleshoot operational issues.

The role emphasizes end-to-end order processing, coordination with subcontractors, and timely communication with customers.

Responsibilities

• Coordination and execution of customer orders in accordance with their requirements and/or procedures.
• Order processing management. Planning / Booking / Transportation orders. Coordination/follow up of the shipment.
• Documentation/administration/filing/invoicing Freight Audit.
• Feedback to the customer (internal and external reporting of the shipments to the customer) by various means (mail, EDI) Operational troubleshooting.
• Non-conformance reporting in accordance with the KPI’s.
• Cooperation with approved subcontractors in accordance with agreed rates End to end processing of received orders.
• Punctual and flawless order and documentation handling.
• Cooperation with the team. Reporting to Team Leader

Job description

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offerdynamic careersfor those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within thechemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Job Responsibilities

• Coordination and execution of customer orders in accordance with their requirements and/or procedures.
• Order processing management. Planning / Booking / Transportation orders. Coordination/follow up of the shipment.
• Documentation/administration/filing/invoicing Freight Audit.
• Feedback to the customer (internal and external reporting of the shipments to the customer) by various means (mail, EDI) Operational troubleshooting.
• Non-conformance reporting in accordance with the KPI’s.
• Cooperation with approved subcontractors in accordance with agreed rates End to end processing of received orders.
• Punctual and flawless order and documentation handling.
• Cooperation with the team. Reporting to Team Leader