Logistics Customer Success Specialist

Eway Alliance; Johor Bahru; On-site; MYR 33,480 - 55,800; Full time

Benefits offered by this job

Competitive salary and benefits

Opportunity for career growth

Job summary

Eway Alliance is seeking a logistics operations professional in Johor Bahru, Malaysia. This role requires overseeing operational compliance, monitoring KPIs, and assisting customers with shipment requirements. Candidates should possess at least 3–4 years of experience in logistics, strong communication skills, and the ability to work both independently and as part of a team. The position offers opportunities for career growth in a dynamic environment with competitive salary and benefits.

Qualifications

• Minimum 3–4 years of experience in logistics or a related field.
• Responsible, disciplined, and detail-oriented, with a strong sense of accountability.
• Able to work both independently and as part of a team.

Responsibilities

• Ensure operational compliance with company terms and conditions.
• Monitor individual KPIs and handle operational issues during bookings.
• Assist customers with shipment requirements effectively.

Skills

Verbal and written communication skills

Organizational skills

Problem-solving abilities

Detail-oriented

Time management skills

Education

Open to all fields of study

Tools

Microsoft Office

Job description

Eway Alliance is seeking a logistics operations professional in Johor Bahru, Malaysia. This role requires overseeing operational compliance, monitoring KPIs, and assisting customers with shipment requirements. Candidates should possess at least 3–4 years of experience in logistics, strong communication skills, and the ability to work both independently and as part of a team. The position offers opportunities for career growth in a dynamic environment with competitive salary and benefits.