Logistics Customer Service & Ops Coordinator

Soonest Express (M) Sdn Bhd; Iskandar Puteri; On-site; MYR 33,000 - 50,000; Full time

Job summary

Soonest Express (M) Sdn Bhd in Johor Bahru is seeking a dedicated Logistics Coordinator to manage daily operations at our Johor Branch. This role focuses on coordinating customer service, warehousing, transportation, and documentation to ensure smooth cargo movement.

You will work with internal teams and external partners to ensure timely deliveries, accurate records, and compliance with SOPs. A proactive team player with 2–3 years in logistics is preferred.

Qualifications

• 2–3 years in logistics, warehousing, transportation, freight forwarding or customer service.
• Experience with warehouse operations and transportation coordination preferred.
• Good PC skills including MS Office applications.
• Strong communication, coordination and problem-solving abilities.

Responsibilities

• Coordinate daily customer service and logistics operations for smooth cargo movement.
• Process orders, booking requests, delivery instructions, and documentation promptly.
• Prepare and maintain DOs, shipping documents, inventory records and invoices.
• Coordinate with customers, warehouse, transport, drivers, suppliers and internal teams to ensure timely deliveries.
• Monitor shipment status, follow up on orders, and provide timely updates to customers.
• Collaborate with Warehouse Manager to ensure inventory accuracy and smooth operations.
• Arrange transportation schedules and coordinate deliveries and pickups as required.
• Investigate and resolve operational issues, delays, discrepancies and inquiries promptly.

Skills

Communication

Coordination

Problem-solving

Independent work

Team player

Tools

Microsoft Office

Job description

Soonest Express (M) Sdn Bhd in Johor Bahru is seeking a dedicated Logistics Coordinator to manage daily operations at our Johor Branch. This role focuses on coordinating customer service, warehousing, transportation, and documentation to ensure smooth cargo movement.

You will work with internal teams and external partners to ensure timely deliveries, accurate records, and compliance with SOPs. A proactive team player with 2–3 years in logistics is preferred.