Logistics Customer Service Specialist – Expedite Shipments

AG STAFFING; Shah Alam; On-site; MYR 28,000 - 39,000; Full time

Job summary

AG STAFFING is seeking a Customer Service Representative with logistics experience to handle shipping and customs coordination. You will expedite import/export shipments, container and inland logistics, and ensure documentation compliance, liaising with clients, forwarding agents, and customs.

Fresh graduates or diploma holders in Business or Logistics with strong English proficiency are encouraged to apply. Written assessments and interviews are part of the shortlisting process.

Qualifications

• Diploma in Business or Logistics is required or preferred.
• Strong English communication skills (spoken and written).
• Experience in logistics/operations is a plus.

Responsibilities

• Represent clients on shipping and logistics matters.
• Expedite import/export shipments and container/inland logistics.
• Coordinate shipping schedules and documentation.
• Liaise with customs and forwarding agents.
• Ensure compliance with documentation and regulatory requirements.
• Deliver timely responses and maintain client relationships.

Skills

Time management

Documentation

Customer liaison

Logistics coordination

Communication (English)

Education

Diploma in Business or Logistics

Job description

AG STAFFING is seeking a Customer Service Representative with logistics experience to handle shipping and customs coordination. You will expedite import/export shipments, container and inland logistics, and ensure documentation compliance, liaising with clients, forwarding agents, and customs.

Fresh graduates or diploma holders in Business or Logistics with strong English proficiency are encouraged to apply. Written assessments and interviews are part of the shortlisting process.