Logistics & Customer Experience Specialist

528 Merit Medical Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental Insurance

Onsite Cafeterias

Vacation time

Retirement plan

Job summary

528 Merit Medical Malaysia Sdn. Bhd. is seeking a Supply Chain & Logistics professional to support order management, master data maintenance, and cross-functional stock optimization in a healthcare devices environment.

The role emphasizes coordination with customers, sales, and service providers, with exposure to Oracle ERP, MS Office, and local compliance. Onsite work in Kuala Lumpur with health benefits and career growth opportunities.

Qualifications

• Bachelor or equivalent Degree in Business Administration, Supply Chain, Business, Marketing.
• Minimum of 2-3 years working experience related to Supply Chain & logistics operation.

Responsibilities

• Timely and accurate order taking, tracking; billing and invoicing and handling credit notes.
• Handling customer enquiries and requirements.
• Daily communication with customers and sales regarding order status, inventory availability, shipping schedule, credit issues, etc.
• Maintain master data creation and updates (e.g., customer master / item master / price list).
• Cross-functional collaboration on stock management & optimization.
• Liaise with service providers and warehouse for logistics execution and shipment arrangement.
• Import and Export documentation preparation, handling, and logistics execution.
• Other tasks as assigned by manager.

Skills

Responsibility

Independence

Teamwork

Adaptability

English fluency

Education

Bachelor or equivalent Degree in Business Administration, Supply Chain, Business, Marketing

Tools

MS Word

Excel

Outlook

Oracle ERP

Job description

528 Merit Medical Malaysia Sdn. Bhd. is seeking a Supply Chain & Logistics professional to support order management, master data maintenance, and cross-functional stock optimization in a healthcare devices environment.

The role emphasizes coordination with customers, sales, and service providers, with exposure to Oracle ERP, MS Office, and local compliance. Onsite work in Kuala Lumpur with health benefits and career growth opportunities.