Logistics and Trade Operation Lead - IT Industry

People Profilers Pte Ltd; Puchong; On-site; MYR 180,000 - 260,000; Full time

Job summary

People Profilers Pte Ltd in Malaysia seeks a Logistics and Trade Operations Lead to drive end-to-end import/export, inbound/outbound, and distribution across regional markets.

You will guide cross-border logistics, customs processes, and trade compliance, while establishing SOPs and governance. The role requires ERP experience and leadership to optimize inventory, orders, and 3PL integrations.

Qualifications

• Proven experience in end-to-end import and export operations, customs processes, and trade compliance.
• Experience in IT distribution, technology sourcing, or logistics with regional/APAC cross-border exposure.
• Experience developing and implementing SOPs, governance frameworks, and operational controls.

Responsibilities

• Lead end-to-end import, export, inbound, outbound, and distribution operations across regional markets.
• Provide guidance on cross-border logistics, sourcing flows, customs processes, and trade compliance.
• Establish and implement SOPs, policies, governance frameworks, and documentation controls.
• Ensure group trade compliance standards are translated into local processes and audit readiness.
• Utilize ERP and logistics systems to improve control, inventory, orders, and 3PL integration.
• Manage 3PLs, freight forwarders, and logistics vendors to meet SLAs and costs.
• Drive process standardization, reporting, controls, and automation initiatives.
• Partner with commercial, operations, and finance teams to ensure smooth execution across complex logistics flows.
• Monitor operational risks, compliance, and audit requirements.
• Lead or develop a team towards operational excellence.

Skills

Import/Export Operations

3PL Management

Trade Compliance

SOP Development

Cross-Border Logistics

Leadership

Tools

SAP

Oracle

Manhattan

Job description

Logistics and Trade Operation Lead - IT Industry

Lead end-to-end import, export, inbound, outbound, and distribution operations across regional markets.

Provide guidance on cross-border logistics, sourcing flows, customs processes, and trade compliance.

Establish and implement SOPs, policies, governance frameworks, and documentation controls.

Ensure group trade compliance standards are translated into local processes and maintain audit readiness.

Utilize ERP and logistics systems to improve operational control, inventory, order-to-delivery processes, and 3PL system integration.

Manage and hold 3PLs, freight forwarders, and logistics vendors accountable for SLAs, costs, and service performance.

Drive process standardization, reporting, controls, continuous improvement, and automation initiatives.

Partner closely with commercial, operations, and finance teams to ensure smooth execution across complex logistics flows.

Monitor operational risks, compliance, and audit requirements.

Lead or develop a team towards operational excellence.

Requirements

Proven experience in end-to-end import and export operations, customs processes, and trade compliance.

Background in IT distribution, technology sourcing, or a logistics environment with regional/APAC cross-border exposure.

Experience developing and implementing SOPs, governance frameworks, and operational controls.

Familiarity with ERP and logistics systems such as SAP, Oracle, or Manhattan.

Strong experience managing 3PLs, freight forwarders, and logistics vendors.

Hands-on and commercially minded, with the ability to operate strategically and execute operationally.

Current or aspiring people leader with the ability to lead and develop a team.

Occasional regional travel may be required.

We regret that only shortlisted candidates will be notified