Manage daily logistics activities to ensure timely, accurate and cost-effective delivery of products. Coordinate international shipments, customs clearance, warehouse operations and local deliveries to support our professional haircare and beauty distribution business.
Key responsibilities
- Coordinate inbound and outbound shipments with suppliers, freight forwarders, warehouses and transport providers.
- Arrange sea freight, air freight and local deliveries, monitoring shipments from collection through to final delivery.
- Prepare and verify shipping documents, including commercial invoices, packing lists, bills of lading, air waybills and certificates of origin.
- Work with forwarding agents to complete customs clearance and resolve documentation or shipment issues promptly.
- Compare freight quotations, consolidate shipments where practical and monitor logistics costs against agreed rates.
- Coordinate stock receiving, checking and system updates with the warehouse team.
- Arrange deliveries to salons, retailers, distributors and event venues according to customer requirements and delivery schedules.
- Follow retailer requirements for delivery appointments, labelling, packing and supporting documents.
- Monitor stock movements, support stock counts and investigate shortages, damages or inventory discrepancies.
- Coordinate returns, delivery claims and damaged goods with relevant parties.
About you
- Diploma or degree in Logistics, Supply Chain Management, Business Administration or a related field.
- At least 2 years of relevant experience in logistics, freight forwarding or distribution.
- Familiarity with import and export documentation, customs clearance and international shipping terms.
- Experience in beauty, haircare, FMCG or retail distribution is an advantage.
- Proficient in Microsoft Excel; experience with inventory or ERP systems is preferred.
- Strong coordination, communication and problem-solving skills.
- Detail-oriented, organised and able to manage multiple shipment deadlines.
- Able to work independently and follow through on outstanding issues.