LiveStream Executive(Operations)

ZUCCA COMMERCE SDN BHD; Shah Alam; On-site; MYR 30,000 - 36,000; Full time

Benefits offered by this job

KWSP

SOCSO

EIS

Annual leave

Job summary

ZUCCA COMMERCE SDN BHD is hiring a Live Stream Executive (Operations) to enhance our live commerce strategy. The role focuses on managing daily live stream operations, coordinating hosts and tech teams, and optimizing performance metrics to drive engagement and sales.

You will work with content and marketing teams to refine scripts and promotions, stay updated on trends, and ensure compliance with platform policies, while supporting a rotating shift schedule on-site in Malaysia.

Qualifications

• Experience in live streaming or e-commerce is a plus.
• Strong organizational and multitasking skills with attention to detail.
• Familiarity with social commerce platforms like TikTokShop and Shopee Live.
• Basic technical knowledge of livestream equipment and software.
• Excellent communication and problem-solving skills.
• Keen interest in Fashion & FMCG products and open to learning new product categories.
• Enjoy working in a fast-paced environment, as part of a team.
• 3 months contract with potential extension or conversion to full time.
• 5 working days per week.
• Able to work morning or evening shifts and weekends (rotating shifts).

Responsibilities

• Manage and oversee daily live stream operations, ensuring smooth execution.
• Coordinate with hosts, moderators, and technical teams to ensure timely setup and stream quality.
• Monitor livestream performance metrics (engagement, sales, viewership) and provide actionable insights.
• Assist in creation and management of a live streaming schedule, aligning with campaign plans and goals.
• Ensure compliance with live stream guidelines and platform policies.
• Troubleshoot technical issues during live streams to minimize disruptions.
• Collaborate with content and marketing teams to optimize live stream scripts, visuals, and promotions.
• Research and stay updated on the latest trends and best practices in live commerce.

Skills

Live Streaming

Operations

E-Commerce

Job description

This job is for a LiveStream Executive(Operations) at ZUCCA, focused on enhancing live commerce strategies. You might like this job because it combines shopping experiences with dynamic operations.

At ZUCCA, we are passionate about creating engaging shopping experiences through live streaming. We are seeking a motivated and detail-oriented Live Stream Operation Associate to join our dynamic team and help us elevate our live commerce strategy.

Job Requirements

Job Description

Responsibilities:

• Manage and oversee daily live stream operations, ensuring smooth execution.
• Coordinate with hosts, moderators, and technical teams to ensure timely setup and stream quality.
• Monitor livestream performance metrics (e.g., engagement, sales, viewership) and provide actionable insights.
• Assist in the creation and management of a live streaming schedule, aligning with campaign plans and goals.
• Ensure compliance with live stream guidelines and platform policies.
• Troubleshoot technical issues during live streams to minimize disruptions.
• Collaborate with the content and marketing teams to optimize live stream scripts, visuals, and promotions.
• Research and stay updated on the latest trends and best practices in live commerce.

Job Requirements

We are looking for someone with:

• Proven experience in live streaming, or e-commerce, is a plus.
• Strong organizational and multitasking skills, with attention to detail.
• Familiarity with social commerce platforms like TikTokShop and Shopee Live.
• Basic technical knowledge of livestream equipment and software.
• Excellent communication and problem-solving skills.
• Keen interest in Fashion & FMCG products and open to exploring learning new product categories.
• Enjoy working in a fast-paced environment, achieving as a team, sharing successes and growth together.
• 3 months contract with potential extension or convert to Full Time.
• 5 working days per week.
• Able to work morning or evening shift and weekends. (Rotating shifts)

Our commitment to you

• Competitive Compensation: We offer a basic salary starting from RM3000, along with an additional RM600 Miscellaneous Allowance.
• Performance Rewards: Enjoy yearly performance bonuses and salary increments to recognize your dedication and hard work.
• Supportive Team: Join a team of friendly colleagues who are passionate about what they do.
• Work-Life Balance: Benefit from annual leave and medical leave to ensure a healthy work-life balance.
• Employee Benefits: We provide KWSP, SOCSO, and EIS to protect your financial and social well-being.
• Recognition and Rewards: We truly value the contributions of our staff and believe in celebrating achievements, milestones, and exceptional performance. Our recognition programs and competitive compensation packages, benefits, and incentives are designed to attract and retain top talent.
• Transparent Communication: We are committed to transparent and open communication with our staff. You'll have access to timely and relevant information about our company's goals, strategies, and decisions. We encourage two-way communication and feedback to build a culture of trust, collaboration, and shared ownership.

Right to Work Requirements

• Candidates with an existing right to work in the country are preferred
• Local citizens of this country

Working Arrangement

• On Site

Skills

• Live Streaming
• Operations
• E-Commerce

Company Benefits

• Feel Good, Look Good: From make-up and skin care to optics, pharmacy, and medical claims – we’ve got your wellbeing covered, inside and out!
• Work Hard, Play Hard: Dive into an Exciting Working Environment where creativity, collaboration, and fun are at the heart of everything we do.

Salary & Leave Benefits

• Work, Earn & Rest Well: Competitive pay with 12 days annual, medical & hospitalization leave – we value both your work and downtime.

Fast-growing!

• Rocket to Success: Be part of a Fast-growing team that's breaking boundaries and reaching new heights every day!

Statutory Contributions

• We’ve Got You Covered: Full EPF, SOCSO, and EIS contributions from day one – your future and security are in good hands.poin

Authentic Communication

• Keep It Real: Enjoy Authentic Communication where your voice matters, and transparency is key. We're all about keeping it open and honest!

ZUCCA is a pioneering social commerce company that is revolutionizing the way modest fashion is accessed, discovered, and experienced. We have embraced the real-time retailing model to create a dynamic and interactive shopping environment that meets the unique needs of modern modest fashion enthusiasts.