LifeWear Retail Specialist — Customer Experience Pro

UNIQLO (MALAYSIA) SDN. BHD.; Penang; On-site; MYR 22,000 - 33,000; Full time

Job summary

UNIQLO (MALAYSIA) SDN. BHD. is seeking passionate Retail Associates to join as full-time, 3 months contract or part-time employees.

You will be the face of our brand, delivering exceptional customer experiences across Tree Square and Sunway Carnival stores. As a UNIQLO Retail Associate, you will greet customers, offer styling tips, maintain store appearance, assist with cashiering, stock, and visual merchandising, and participate in structured training to grow in LifeWear philosophy and service

Qualifications

• Diploma holder and above.
• Good proficiency in English, both spoken and written.
• Willing to work on shift basis, including weekends and public holidays.
• Genuine interest in UNIQLO, LifeWear philosophy, and fashion.
• Passionate about delivering excellent customer service with a strong customer-first mindset.

Responsibilities

• Create a great shopping experience. Keep the store clean, organized, and shelves full so every customer feels welcome.
• Welcome and greet customers with a friendly smile, offer basket, and confidently share styling tips as a true UNIQLO product expert.
• Follow the company's training plan and actively learn new skills to grow your role. Learn LifeWear philosophy and service standards through structured training.
• Take ownership of your assigned product area. Understand its selling points, identify challenges, and suggest improvements to enhance customer experience.
• Build a positive and respectful workplace by supporting colleagues and collaborating openly to keep a team united and healthy working environment.
• Assist in day-to-day store operations, including cashiering, fitting room support, inventory arrangement, product replenishment, and visual merchandising tasks when required.

Skills

English proficiency

Customer service

Teamwork

Positive attitude

Education

Diploma holder and above

Job description

UNIQLO (MALAYSIA) SDN. BHD. is seeking passionate Retail Associates to join as full-time, 3 months contract or part-time employees.

You will be the face of our brand, delivering exceptional customer experiences across Tree Square and Sunway Carnival stores. As a UNIQLO Retail Associate, you will greet customers, offer styling tips, maintain store appearance, assist with cashiering, stock, and visual merchandising, and participate in structured training to grow in LifeWear philosophy and service