Retail Associate (Queens Bay Mall, Penang)

UNIQLO (MALAYSIA) SDN. BHD.; Penang; On-site; MYR 20,000 - 27,000; Full time

Job summary

UNIQLO (MALAYSIA) SDN. BHD. is hiring a Retail Associate for Queens Bay Mall, Penang, offering full-time with a 3 months contract or part-time options. You will be the face of our brand, delivering friendly customer service and helping customers with styling tips.

You will maintain store standards, assist in daily operations, and learn LifeWear philosophy through structured training. The role suits energetic individuals who enjoy teamwork and fast-paced retail.

Qualifications

• Diploma or higher education required.
• Proficiency in English (spoken and written).
• Willing to work on shifts, weekends and public holidays.
• Interest in UNIQLO LifeWear and fashion.
• Customer-first mindset and ability to work in a team.
• Malaysian citizen required.

Responsibilities

• Create a great shopping experience. Keep the store clean, organized, and shelves full so every customer feels welcome.
• Welcome and greet customers with a friendly smile, offer basket, and confidently share styling tips as a UNIQLO product expert.
• Follow the company's training plan and actively learn new skills to grow your role. Learn LifeWear philosophy and service standards through structured training.
• Take ownership of your assigned product area. Understand its selling points, identify challenges, and suggest improvements to enhance customer experience.
• Build a positive and respectful workplace by supporting colleagues and collaborating openly to keep a team united and healthy working environment.
• Assist in day-to-day store operations, including cashiering, fitting room support, inventory arrangement, product replenishment, and visual merchandising tasks when required.

Skills

Customer service

English proficiency

Teamwork

Willingness to learn

Education

Diploma or above

Job description

Retail Associate (Queens Bay Mall, Penang)

We are looking for passionate and customer-focused Retail Associates to join our team as Full-Time, 3 months Contract or Part-Time employee. As a UNIQLO Retail Associate, you will be the face of our brand, delivering exceptional customer experiences while contributing to a dynamic and collaborative team environment.
Store Location:

Queens Bay Mall, Penang

Job Responsibilities:

Create a great shopping experience. Keep the store clean, organized, and shelves full so every customer feels welcome.

Welcome and greet customers with a friendly smile, offer basket, and confidently share styling tips as a true UNIQLO product expert.

Follow the company's training plan and actively learn new skills to grow your role. Learn LifeWear philosophy and service standards through structured training.

Take ownership of your assigned product area. Understand its selling points, identify challenges, and suggest improvements to enhance customer experience.

Build a positive and respectful workplace by supporting colleagues and collaborating openly to keep a team united and healthy working environment.

Assist in day-to-day store operations, including cashiering, fitting room support, inventory arrangement, product replenishment, and visual merchandising tasks when required.

Job Requirements:

Diploma holder and above.

Good proficiency in English, both spoken and written.

Willing to work on shift basis, including weekends and public holidays.

Genuine interest in UNIQLO, LifeWear philosophy, and fashion.

Passionate about delivering excellent customer service with a strong customer-first mindset.

Positive attitude, willingness to learn, and ability to work well in a team.

Able to work in a fast-paced retail environment and take initiative in daily tasks.

Open to Malaysian citizens only.

Unlock job insights

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UNIQLO in Malaysia

Since opening its first store in Malaysia in 2010 at Kuala Lumpur’s Fahrenheit 88, UNIQLO has grown into one of Malaysia’s most-loved brands. Today, UNIQLO brings its LifeWear apparel to Malaysian customers through 50 retail locations in 10 states, covering Peninsular and East Malaysia, Kuala Lumpur Federal Territory, and Putrajaya, as well as through its UNIQLO.com online store. For more information about UNIQLO in Malaysia, please visit https://www.uniqlo.com/my/store/ .

About UNIQLO LifeWear

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives.

About UNIQLO and Fast Retailing

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST (Plus T), Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. With global sales of approximately 2.13 trillion yen for the 2021 fiscal year ending August 31, 2021 (US $19.4 billion, calculated in yen using the end of August 2021 rate of $1 = 109.9 yen), Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer.

UNIQLO continues to open large-scale stores in some of the "world's" most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has more than 2,300 stores in 25 markets including Japan. In alphabetical order, the other markets are Australia, Belgium, Canada, China, Denmark, France, Germany, Hong Kong, India, Indonesia, Italy, Malaysia, Netherlands, Philippines, Russia, Singapore, South Korea, Spain, Sweden, Taiwan, Thailand, U.K. U.S. and Vietnam. In addition, UNIQLO established a social business in Bangladesh together with the Grameen Bank in 2010, and today there are more than 15 Grameen-UNIQLO stores, mostly located in Dhaka.

With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. For more information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and www.fastretailing.com.

UNIQLO in Malaysia

Since opening its first store in Malaysia in 2010 at Kuala Lumpur’s Fahrenheit 88, UNIQLO has grown into one of Malaysia’s most-loved brands. Today, UNIQLO brings its LifeWear apparel to Malaysian customers through 50 retail locations in 10 states, covering Peninsular and East Malaysia, Kuala Lumpur Federal Territory, and Putrajaya, as well as through its UNIQLO.com online store. For more information about UNIQLO in Malaysia, please visit https://www.uniqlo.com/my/store/ .

About UNIQLO LifeWear

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives.

About UNIQLO and Fast Retailing

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST (Plus T), Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. With global sales of approximately 2.13 trillion yen for the 2021 fiscal year ending August 31, 2021 (US $19.4 billion, calculated in yen using the end of August 2021 rate of $1 = 109.9 yen), Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer.

UNIQLO continues to open large-scale stores in some of the "world's" most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has more than 2,300 stores in 25 markets including Japan. In alphabetical order, the other markets are Australia, Belgium, Canada, China, Denmark, France, Germany, Hong Kong, India, Indonesia, Italy, Malaysia, Netherlands, Philippines, Russia, Singapore, South Korea, Spain, Sweden, Taiwan, Thailand, U.K. U.S. and Vietnam. In addition, UNIQLO established a social business in Bangladesh together with the Grameen Bank in 2010, and today there are more than 15 Grameen-UNIQLO stores, mostly located in Dhaka.

With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. For more information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and www.fastretailing.com.

What can I earn as a Retail Sales Associate