Retail Associate (Gurney Plaza, Penang)

UNIQLO (MALAYSIA) SDN. BHD.; Penang; On-site; MYR 28,000 - 39,000; Full time

Job summary

UNIQLO in Malaysia is seeking a Retail Sales Associate to welcome customers, keep the store inviting, and share LifeWear expertise in a brand-new Penang store.

You will work on shifts, including weekends and public holidays, with training to deliver exceptional service and teamwork. Diploma holders with strong English and a passion for fashion are encouraged to apply, joining a global brand.

Qualifications

• Diploma holder or higher.
• Good command of English (spoken and written).
• Willing to work on shift basis, including weekends and public holidays.
• Genuine interest in UNIQLO LifeWear and fashion.
• Strong customer-service mindset and teamwork.

Responsibilities

• Create a great shopping experience; keep store clean, organized, and shelves full.
• Welcome and greet customers; share styling tips as a UNIQLO product expert.
• Follow training plans and learn LifeWear philosophy and service standards.
• Take ownership of product areas; identify challenges and suggest improvements.
• Build a positive workplace by supporting colleagues and collaborating openly.
• Assist in cashiering, fitting room support, inventory, replenishment, and visual merchandising when required.

Skills

English Proficiency

Shift Work

Customer Service

Teamwork

LifeWear Interest

Positive Attitude

Education

Diploma holder and above

Job description

This is more than just a retail role - it is an opportunity to be part of a new store journey from the very beginning. As one of the first team members, you will help shape the store's service culture, create memorable first impressions for customers, and bring UNIQLO's LifeWear philosophy to life in a brand-new location.

If you enjoy working with people, love fashion, and are excited to grow in a fast-paced retail environment, this is your chance to build your career with a global brand while being part of a meaningful new store launch. Join us and be part of the team that brings our new store to life. Store Location:

Job Responsibilities:

Create a great shopping experience. Keep the store clean, organized, and shelves full so every customer feels welcome.

Welcome and greet customers with a friendly smile, offer basket, and confidently share styling tips as a true UNIQLO product expert.

Follow the company's training plan and actively learn new skills to grow your role. Learn LifeWear philosophy and service standards through structured training.

Take ownership of your assigned product area. Understand its selling points, identify challenges, and suggest improvements to enhance customer experience.

Build a positive and respectful workplace by supporting colleagues and collaborating openly to keep a team united and healthy working environment.

Assist in day-to-day store operations, including cashiering, fitting room support, inventory arrangement, product replenishment, and visual merchandising tasks when required.

Job Requirements:

Diploma holder and above.

Good proficiency in English, both spoken and written.

Willing to work on shift basis, including weekends and public holidays.

Genuine interest in UNIQLO, LifeWear philosophy, and fashion.

Passionate about delivering excellent customer service with a strong customer-first mindset.

Positive attitude, willingness to learn, and ability to work well in a team.

Able to work in a fast-paced retail environment and take initiative in daily tasks.

Open to Malaysian citizens only.

Your application will include the following questions:

• How many years' experience do you have as a Retail Sales Associate?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How would you rate your English language skills?
• How much notice are you required to give your current employer?

UNIQLO in Malaysia

Since opening its first store in Malaysia in 2010 at Kuala Lumpur's Fahrenheit 88, UNIQLO has grown into one of Malaysia's most-loved brands. Today, UNIQLO brings its LifeWear apparel to Malaysian customers through 50 retail locations in 10 states, covering Peninsular and East Malaysia, Kuala Lumpur Federal Territory, and Putrajaya, as well as through its UNIQLO.com online store. For more information about UNIQLO in Malaysia, please visit https://www.uniqlo.com/my/store/ .

About UNIQLO LifeWear

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people's lives.

About UNIQLO and Fast Retailing

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST (Plus T), Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. With global sales of approximately 2.13 trillion yen for the 2021 fiscal year ending August 31, 2021 (US $19.4 billion, calculated in yen using the end of August 2021 rate of $1 = 109.9 yen), Fast Retailing is one of the world's largest apparel retail companies, and UNIQLO is Japan's leading specialty retailer.

UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has more than 2,300 stores in 25 markets including Japan. In alphabetical order, the other markets are Australia, Belgium, Canada, China, Denmark, France, Germany, Hong Kong, India, Indonesia, Italy, Malaysia, Netherlands, Philippines, Russia, Singapore, South Korea, Spain, Sweden, Taiwan, Thailand, U.K. U.S. and Vietnam. In addition, UNIQLO established a social business in Bangladesh together with the Grameen Bank in 2010, and today there are more than 15 Grameen-UNIQLO stores, mostly located in Dhaka.

With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. For more information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and www.fastretailing.com.

UNIQLO in Malaysia

Since opening its first store in Malaysia in 2010 at Kuala Lumpur's Fahrenheit 88, UNIQLO has grown into one of Malaysia's most-loved brands. Today, UNIQLO brings its LifeWear apparel to Malaysian customers through 50 retail locations in 10 states, covering Peninsular and East Malaysia, Kuala Lumpur Federal Territory, and Putrajaya, as well as through its UNIQLO.com online store. For more information about UNIQLO in Malaysia, please visit https://www.uniqlo.com/my/store/ .

About UNIQLO LifeWear

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people's lives.

About UNIQLO and Fast Retailing

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is ...

UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today ...

With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. For more information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and www.fastretailing.com.

What can I earn as a Retail Sales Associate