Level 2 Network Engineer

Xiamen University Malaysia; Sepang; On-site; MYR 78,000 - 123,000; Full time

Job summary

Xiamen University Malaysia – Sepang, Selangor invites a network professional to oversee the daily monitoring, configuration, optimization, and troubleshooting of campus wired and wireless networks. You will manage firewall policies and VPNs to ensure secure access for faculty and students.

The role covers network management systems like Zabbix, Nagios, and SolarWinds, with security incident handling, MLPS compliance, and documentation.

Qualifications

• Bachelor's degree or above in Computer Science, Network Engineering, Communications or related field.
• Minimum 3 years of experience in managing large or medium-sized network operations.
• Solid understanding of TCP/IP protocols and networking technologies including OSPF/BGP, VLAN, STP.
• Hands-on config/management with Huawei, H3C, Cisco, Aruba equipment; relevant vendor certifications preferred.
• Familiar with firewalls (Sangfor, Palo Alto, Fortinet, Hillstone) and VPN configurations.
• Experience with network monitoring/management systems and security incident handling.
• Basic scripting or automation knowledge (Python, Ansible).
• English and Mandarin skills are an added advantage.

Responsibilities

• Daily monitoring, configuration, optimization, and troubleshooting of campus wired/wireless networks.
• Manage campus perimeter and internal firewall policies for network access security.
• Configure and maintain SSL/IPsec VPNs for secure remote access for faculty and students.
• Operate network management systems (Zabbix, Nagios, SolarWinds) and IPAM; generate performance reports.
• Implement security policies, run vulnerability scans, and assist in MLPS compliance tasks.
• Provide Tier-2 support; develop topology diagrams, SOPs, and collaborate with vendors.

Skills

TCP/IP

OSPF/BGP

VLAN/STP

Firewall knowledge

VPNs

Network monitoring

Scripting (Python/Ansible)

Network automation

Education

Bachelor's degree or above in Computer Science / Network Engineering / Communications

Tools

Zabbix

Nagios

SolarWinds

Radius

IPAM

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Xiamen University Malaysia – Sepang, Selangor

Be responsible for the daily monitoring, configuration, optimization, and troubleshooting of the campus wired network (core/aggregation/access switches) and wireless network (wireless controllers, APs).

Manage campus perimeter and internal firewall policies to ensure network access security.

Configure and maintain SSL/IPsec VPNs to provide secure and reliable remote access for faculty and students.

Network Management System Operation

Configure, manage, and optimize network monitoring systems (e.g., Zabbix, Nagios, SolarWinds), network authentication systems (e.g., Radius), IP Address Management systems (IPAM), etc.

Conduct performance analysis, capacity planning, and generate operational reports through network management systems.

Network Security and Compliance

Implement network security policies, conduct regular security vulnerability scans, risk assessments, security hardening.

Participate in the monitoring, analysis, emergency response, and handling of network security incidents.

Assist in completing Multi-Level Protection Scheme (MLPS) assessments and other relevant compliance tasks.

Operations and Support

Serve as Tier-2 technical support, handling complex network failures and technical challenges.

Develop and maintain network topology diagrams, configuration documentation, and Standard Operating Procedures (SOPs).

Collaborate with vendors and partners to complete equipment maintenance, technical upgrade projects, etc.

Knowledge sharing with Tier-1 support for normal network issue handling.

Requirements / Qualifications

Bachelor's degree or above in Computer Science, Network Engineering, Communications, or related fields.

Minimum 3 years of experience in managing large or medium-sized network operations. Experience in campus networks, enterprise networks, or data center networks is preferred.

In-depth knowledge of TCP/IP protocols, with a solid understanding of networking protocols and technologies such as OSPF, BGP, VLAN, STP.

Hands‑on configuration and management experience with mainstream network equipment (e.g., Huawei, H3C, Cisco, Aruba). Relevant vendor certifications (e.g., HCIP, CCNP, or equivalent) are highly preferred.

Familiar with the technical principles and configuration of firewalls (e.g., Sangfor, Palo Alto, Fortinet, Hillstone) and VPNs.

Practical experience in the operation and maintenance of network monitoring/management systems.

Understanding of common network attack methods and protective measures, with basic ability to handle network security incidents.

Familiar with automation scripting or tools like Python, Ansible, with practical experience in network automation.

Possession of network security certifications (e.g., CISP, CISSP, Security+).

Good project management and cross-departmental communication and collaboration skills.

Strong logical analysis and complex problem-solving abilities.

High sense of responsibility, meticulous work ethic, and ability to work under pressure.

Excellent service orientation, teamwork spirit, and documentation habits.

Language Skills: Proficiency in English and Mandarin is an added advantage