Learning Services Intern — Hybrid 4-Month

The Access Group; Kuala Lumpur; Hybrid; MYR 17,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave

Health contribution

Charity days

Job summary

The Access Group is offering a Learning Services internship in Kuala Lumpur, Malaysia. You will support customers, partners, and colleagues with eLearning access, manage LMS data, and assist with training delivery and reporting.

This hands-on role provides exposure to technology, customer support, and education delivery in a busy learning services team. Ideal candidates are university students in Learning/Education, HR, or Business fields, with strong written and verbal communication,

Qualifications

• Availability: Full-time ideally from 2 March to 30 June 2026.
• Enrollment: Currently studying at a university.
• Communication: Clear written and verbal skills; customer-focused and positive.
• Organization: Able to prioritise daily/weekly/monthly tasks.
• Tools: Intermediate Excel, Word, PowerPoint (pivot tables, basic lookups, data validation).

Responsibilities

• Customer & learner support: Monitor the Learning Services inbox and act within SLA.
• Training provisioning: Provide access to eLearning within SLA; keep records accurate.
• Webinar support: Assist with creation, scheduling, logistics, and post-webinar assets.
• LMS upkeep: Maintain and update learning catalog items, enrollments, and data quality.
• Reporting: Produce weekly revenue and monthly training reports with high accuracy.
• Continuous improvement: Contribute ideas to streamline processes, FAQs, and playbooks.
• Ad hoc duties aligned to Learning Services operations.

Skills

Communication

Organization

Independence

Education

University student

Tools

Excel

Word

PowerPoint

Job description

The Access Group is offering a Learning Services internship in Kuala Lumpur, Malaysia. You will support customers, partners, and colleagues with eLearning access, manage LMS data, and assist with training delivery and reporting.

This hands-on role provides exposure to technology, customer support, and education delivery in a busy learning services team. Ideal candidates are university students in Learning/Education, HR, or Business fields, with strong written and verbal communication,