Lead - Software Quality Assurance

XL Axiata; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

XL Axiata in Kuala Lumpur seeks an experienced UAT Lead to plan, coordinate and execute User Acceptance Testing for the CoMP platform. You will be the single point of coordination for UAT activities, ensuring on-time delivery, defect management, and a formal business sign-off before go-live.

Responsibilities include defining strategy and criteria, developing test scenarios, coordinating across business testers, SMEs and IT teams, and providing clear progress visibility while mitigating risks

Qualifications

• Experience leading UAT for complex platforms and ensuring traceability to business requirements.
• Strong ability to develop and maintain UAT plans, scenarios and test cases.
• Proven track record coordinating cross-functional teams, testers and vendors to achieve go-live readiness.

Responsibilities

• Define UAT strategy, criteria and sign-off framework aligned with BRD/HLD and go-live milestones.
• Develop and maintain UAT plan, scenarios and test cases with clear acceptance criteria.
• Coordinate UAT execution across business users, SMEs and technical teams; monitor progress and test coverage.
• Manage end-to-end defect lifecycle including triage, retesting and closure.
• Provide daily UAT governance: status, blockers, risks, and escalation as needed.
• Drive formal business sign-off before production deployment.

Skills

Test planning

Scheduling

Coordination

Stakeholder management

Execution management

Defect tracking

UAT governance

Communication

Facilitation

Job description

Lead the planning, coordination and execution of User Acceptance Testing (UAT) for the CoMP platform, ensuring thesolution is validated against approved business requirements & acceptance criteria and is ready for go-live. The UAT Leadserves as the single point of coordination for all UAT activities, with accountability for UAT scheduling, business tester andresource coordination, daily test execution, test progress tracking, defect log administration, defect resolution andretesting coordination across business, SIT/development, migration and project teams. The role is responsible for drivingUAT activities to completion within the agreed project timeline, proactively managing risks, issues and blockers, providingclear visibility of UAT and go-live readiness, and securing formal business sign-off as a prerequisite for productiondeployment.

Key Responsibilities

• Define the UAT strategy, approach, entry/exit criteria and sign-off framework for CoMP, aligned to the approved BRD/HLD and overall project delivery and go-live milestones.
• Develop and maintain the UAT plan, test scenarios and test cases, ensuring full traceability back to business requirements and clearly defined acceptance criteria.
• Coordinate and schedule UAT execution across business users and workstreams, including test-cycle planning,resource allocation, tester availability and dependencies, with particular attention to the year-end / festivetesting window.
• Facilitate day-to-day UAT execution, including daily coordination with business testers, SMEs (Subject MatterExperts) and technical teams; monitoring planned versus completed test cases; logging and triaging defects;coordinating retesting; and tracking resolution with SIT / development teams.
• Own and administer the central UAT defect log and end-to-end defect lifecycle, including severity and priorityclassification, assignment and ownership, escalation of blockers, resolution tracking, retesting and closureagainst agreed thresholds.
• Track and report UAT progress, test coverage, defect status and overall readiness (% completion), including testcases planned/executed, pass/fail/blocked status, completion percentage, outstanding critical defects and keyblockers, to the Project Manager and Steering Committee.
• Coordinate with the Migration Lead to validate migrated data within UAT, ensuring data accuracy, completenessand business acceptance are incorporated into the relevant test scenarios.
• Drive UAT to completion and obtain formal business sign-off as a prerequisite for go-live, ensuring all agreed exitcriteria and critical defect thresholds have been met.
• Identify UAT risks and issues and dependencies early and drive mitigation with the Project Manager and businessstakeholders with timely escalation of issues that may impact the UAT schedule or go-live readiness.
• Lead daily UAT governance and coordination, including execution status reviews, tester/resource availability,defect triage, blocker resolution, retesting priorities and follow-up of outstanding actions.
• Strongtestplanning,scheduling,coordination,stakeholdermanagement skills and execution management skills.
• Strong resource and stakeholder coordination across business, technical and vendor teams.
• Handsonexperienceintestexecutiontracking,defectlogadministration, triage, retesting and closure.
• Ability to translate business requirements into test scenarios, test cases, coverage and acceptance criteria withclear traceability.
• Strong daily UAT coordination, progress monitoring, risk/issue management and escalation capability.
• Clear and concise UAT status reporting, including test completion, defect status, blockers and go-live readiness
• Structured defect management with clear, concise reporting to senior stakeholders.
• Able to work to tight timelines and coordinate testing through peak / festive periods.
• Strong communication and facilitation across business and technical teams, organisational skills, with the abilityto drive UAT through to formal business sign-off.