Senior Test Lead 2417

User Experience Researchers Pte Ltd; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

User Experience Researchers Pte Ltd in Malaysia seeks an experienced Senior QA Lead to manage and deliver complex testing programs, coordinating across multiple teams and domains to ensure on-time, high-quality releases.

You will define test strategies, develop test plans and cases, and oversee Functional, System, SIT, E2E, Automation, and API testing while coordinating UAT and defect management with stakeholders.

Qualifications

• 8+ years in Software Testing / QA for complex IT programs.
• Strong Manual and Automation testing expertise.
• Experience with UAT and cross-team coordination.
• Proficient in test planning, execution, and reporting.

Responsibilities

• Lead end-to-end testing activities for complex IT programs, ensuring delivery within timelines.
• Develop test strategies, plans, scenarios and cases based on requirements.
• Perform and oversee Functional, System, SIT, E2E, Automation, and API Testing.
• Coordinate UAT planning, execution, defect tracking, and stakeholder coordination.
• Act as SPOC for testing across teams and stakeholders.
• Review requirements and design docs to ensure adequate test coverage.
• Write, execute and maintain test scripts; lead defect management.
• Monitor end-to-end testing and defect lifecycles.
• Coordinate PST activities and SQL data validation.
• Collaborate with developers, BAs, PMs for releases.
• Provide regular testing status, risks, issues, and readiness.
• Identify risks and mitigation strategies; ensure traceability.
• Support process improvements and automation practices.
• Support performance/stress and security testing as required.

Skills

Automation Testing

Manual Testing

Selenium

UAT Coordination

Defect Management

Test Planning

SQL Queries

Stakeholder Communication

Test Case Design

Agile & Waterfall

Tools

JIRA

HP QC/ALM

RTC

RQM

Selenium WebDriver

Job description

The role will be responsible for managing and delivering complex testing programs within agreed timelines, coordinating testing activities across multiple teams and domains, and serving as the primary testing point of contact for program stakeholders.

Key Responsibilities

• Lead and manage end-to-end testing activities for complex IT programs and projects, ensuring delivery within agreed timelines and quality standards.
• Develop and execute comprehensive test strategies, test plans, test scenarios, and test cases based on business requirements and technical specifications.
• Perform and oversee Functional Testing, System Testing (ST), System Integration Testing (SIT), End-to-End (E2E) Testing, Automation Testing, and API Testing.
• Coordinate User Acceptance Testing (UAT) activities, including planning, execution, defect tracking, and stakeholder coordination.
• Coordinate testing activities across different applications, teams, domains, and project workstreams.
• Act as the single point of contact (SPOC) at the program level for testing-related activities and interactions with testing teams and stakeholders.
• Review functional requirements, business requirements, and technical design documents to ensure adequate test coverage.
• Review, write, execute, and maintain test cases and test scripts based on business and technical requirements.
• Lead defect management activities, including defect identification, reporting, prioritization, tracking, retesting, and closure.
• Manage and monitor the end-to-end testing and defect life cycles.
• Utilize test automation tools such as Selenium and support both manual and automated testing activities.
• Utilize test and defect management tools such as HP Quality Center (QC), JIRA, IBM Rational Team Concert (RTC), and Rational Quality Manager (RQM).
• Conduct and coordinate PST (Production Simulation Testing) activities.
• Create and execute SQL queries for data validation and testing purposes.
• Collaborate closely with developers, business analysts, project managers, technical teams, and business stakeholders to resolve testing issues and ensure successful releases.
• Provide regular testing status updates, including test progress, defect status, risks, issues, dependencies, and overall test readiness.
• Identify testing risks and dependencies and implement appropriate mitigation strategies.
• Ensure appropriate test coverage, traceability, and adherence to testing standards and processes.
• Support continuous improvement of testing processes, methodologies, and automation practices.
• Support or coordinate Performance/Stress Testing and Security Testing activities as required.

Qualifications & Requirements

• 8+ years of experience in Software Testing / Quality Assurance, with strong experience in complex IT projects or programs.
• Strong experience in both Manual and Automation Testing.
• Hands-on experience with Selenium or similar test automation tools.
• Proven experience in Functional Testing, ST, SIT, E2E Testing, Automation Testing, and API Testing.
• Experience in UAT coordination and management.
• Experience conducting PST (Production Simulation Testing).
• Strong understanding of the Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Strong experience in test planning, test case design, test execution, defect management, and test reporting.
• Experience working in both Agile and Waterfall methodologies.
• Hands-on experience with test and defect management tools such as JIRA, HP Quality Center (QC), RTC, and/or RQM.
• Strong ability to understand and interpret business requirements, functional specifications, and technical design documents.
• Experience in reviewing and validating test scripts and ensuring adequate test coverage.
• Strong experience coordinating testing activities across multiple teams, systems, and domains.
• Ability to manage and deliver complex testing programs within defined timelines.
• Strong stakeholder management and communication skills, with the ability to act as a testing SPOC at program level.
• Experience in writing and executing SQL queries for data validation and testing.
• Strong analytical, problem-solving, organizational, and coordination skills.
• Ability to work effectively with cross-functional teams in a fast-paced project environment.

Good to Have

• Experience in Performance and Stress Testing.
• Experience in Security Testing.
• Experience with additional test automation frameworks and API testing tools.
• Experience in large-scale enterprise or multi-system testing programs.
• Relevant QA, Testing, Agile, or automation certifications.