Lead Analyst, Testing

AIA Digital+ (AIAIT Beijing); Malaysia; On-site; MYR 60,000 - 110,000; Full time

Job summary

AIA Digital+ in Malaysia is seeking a Business Analyst to help ensure IT solutions meet user requirements and business needs. You will collaborate with cross-functional teams to gather requirements, analyze processes, and document changes to systems and workflows.

Responsibilities include supporting SIT/UAT, creating documentation, and engaging stakeholders to drive improvements in IT operations and user journeys. Experience with CRM systems and insurance domain is a plus.

Qualifications

• Experience in business analysis and reviewing requirements.
• Strong analytical and problem-solving skills.
• Ability to work independently and with cross-functional teams.

Responsibilities

• Assist on delivery of IT solutions / process revamp to support various business initiatives.
• Involve in discovery workshops to understand user requirements, process flow, and user journey.
• Perform requirements analysis, document requirements, and revise existing system logic and workflows as necessary.
• Identify business needs and define actions to improve IT system operations.
• Create and updates system documentation.
• Manage internal stakeholders to drive SIT / UAT.
• Document requirements, evaluate scenarios, and execute changes to respond to requirements.
• Identify test scenarios, develop test scripts, and create expected results for test cycles.
• Analyse test outcomes to ensure proper remediation of identified defects.

Skills

Business Analysis

Requirements Gathering

SIT/UAT Support

Cross-Functional Collaboration

Analytical Thinking

Stakeholder Management

Communication Skills

Tools

CRM

Job description

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Responsible to ensure that software meets specified standards and end user requirements.

Responsibilities:

• Assist on delivery of IT solutions / process revamp to support various business initiatives
• Required to involve in discovering workshop to understand the user requirement, process flow, user journey, etc
• Perform requirements analysis, documents requirements, and revises existing system logic, business processes and workflows as necessary
• Identity business needs and define actions to improve the operation of a IT systems
• Create and updates system documentation
• Manage internal stakeholders to drives SIT / UAT
• Document requirements, evaluate scenarios, and execute changes needed to respond to requirements
• Identify test scenarios, develops test scripts, and creates expected results for use in test cycles
• Analyse test outcomes to ensure proper management and remediation of identified defects

Skills:

• Working experience in business analysis.
• Possess business techniques on facilitating change of the business flow
• Strong analytical and problem-solving skills
• Able to work independently, and work with cross-function teams
• Able to deliver results in short timeframe and adaptable to changes
• Strong interpersonal skill and communication skill

Requirement:

• 3-5 years of experience as Business Analyst
• Experience with User Requirement gathering
• Experience with SIT and UAT support
• Requirement clarification with Developers and Testing Teams
• CRM, Insurance Experience will be a plus

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.