Last Mile Hub Lead — Georgetown, Penang

Shopee Mobile Malaysia Sdn Bhd; Kuala Lumpur; Vor Ort; MYR 33.000 - 56.000; Vollzeit

Zusammenfassung

Shopee is seeking an Operations professional for the Last Mile Hub in Georgetown, Penang. You will delegate tasks to sorters and drivers, inbound parcels from the linehaul team, and coordinate daily activities to ensure timely delivery and high customer service levels.

You will monitor driver behavior, support the fleet team lead with onboarding and training, and ensure KPI compliance and safety SOP adherence in a fast-moving, agile environment.

Qualifikationen

• Penang/Kedah/Perak-based candidates encouraged to apply.
• Willing to work 12-hour rotational shifts.
• Basic Microsoft Excel skills required.
• Experience in logistics operations is an advantage.
• Familiarity with postcodes, routing and mapping is beneficial.
• Strong leadership and communication skills.
• Able to adapt in an agile, dynamic environment.
• Diploma or Degree in Business, Supply Chain Management, Engineering or related field is advantageous.

Aufgaben

• Delegate tasks for sorters & drivers depending on headcount.
• Receive and inbound parcels from linehaul team.
• Coordinate and schedule daily activities with drivers.
• Monitor driver behavior and ensure a high level of customer service.
• Assist fleet team lead in deployment and training of new drivers.
• Monitor and report KPI compliance.
• Ensure compliance of safety policies and SOPs for in-hub parcel collection.

Kenntnisse

Excel

Logistics ops

Leadership

Communication

Agile

Fast learner

Adaptability

Routing mapping

Ausbildung

Diploma/Degree in Business / Supply Chain / Engineering

Jobbeschreibung

Shopee is seeking an Operations professional for the Last Mile Hub in Georgetown, Penang. You will delegate tasks to sorters and drivers, inbound parcels from the linehaul team, and coordinate daily activities to ensure timely delivery and high customer service levels.

You will monitor driver behavior, support the fleet team lead with onboarding and training, and ensure KPI compliance and safety SOP adherence in a fast-moving, agile environment.