Last Mile Hub Supervisor - Driver Ops & KPI Leader

Shopee; Kuala Lumpur; On-site; MYR 39,000 - 58,000; Full time

Job summary

Shopee in Malaysia is seeking a logistics supervisor to coordinate and optimize daily sorting and delivery tasks. You will delegate tasks, receive and inbound parcels, and schedule activities with drivers to ensure timely deliveries.

You will monitor KPI compliance, lead the driver team, and support deployment and training. The role requires flexibility in 12-hour rotating shifts, basic Excel, and a background in logistics or supply chain management.

Qualifications

• Diploma or degree in business, supply chain, or engineering preferred.
• Basic Excel skills required.
• Experience in logistics operations is a plus.

Responsibilities

• Delegate tasks for sorters & drivers depending on headcount.
• Receive and inbound parcels from linehaul team.
• Coordinate and schedule daily activities with drivers to meet timelines.
• Monitor driver behavior and customer service levels.
• Assist fleet team lead with deployment/training of new drivers.
• Monitor and report KPI compliance.
• Ensure safety SOPs for in-hub parcel collection are followed.

Skills

Leadership

Communication

Excel

Agile mindset

Adaptability

Education

SCM degree

Business degree

Engineering degree

Tools

Mapping tools

Job description

Shopee in Malaysia is seeking a logistics supervisor to coordinate and optimize daily sorting and delivery tasks. You will delegate tasks, receive and inbound parcels, and schedule activities with drivers to ensure timely deliveries.

You will monitor KPI compliance, lead the driver team, and support deployment and training. The role requires flexibility in 12-hour rotating shifts, basic Excel, and a background in logistics or supply chain management.